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Travel Operations Coordinator

2 months ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time
{"h1": "Travel Operations Coordinator", "p": "At ABC Worldwide, we are seeking a highly skilled Travel Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for assisting in the day-to-day operations of our travel consultancy position. Your primary focus will be on providing exceptional customer service, ensuring seamless travel experiences for our clients, and maintaining the highest level of professionalism in all interactions.

Key Responsibilities:

* Assist in operational duties, including communication with clients, suppliers, and internal teams
* Provide product knowledge and geographical expertise on Southern and East Africa
* Manage time effectively, prioritize tasks, and meet deadlines
* Develop and maintain strong relationships with clients, suppliers, and internal stakeholders
* Ensure accurate and timely processing of travel documents and itineraries
* Collaborate with the sales team to ensure smooth tour operations
* Identify and resolve any issues or concerns that may arise during travel
* Maintain accurate records and reports

Requirements:

* 2+ years of experience in a travel operations or customer service role
* Strong knowledge of travel industry software and systems
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong problem-solving and analytical skills
* Proficiency in Microsoft Office and Google Suite

If you are a motivated and detail-oriented individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Apply now to join our dynamic team and take your career to the next level"}