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Regional Office Manager

1 week ago

Johannesburg, Gauteng, South Africa Fidelity Services Group Full time
Role Summary:

We are seeking a highly skilled and motivated Regional Office Manager to join our team in Gauteng South. The successful candidate will be responsible for providing administrative support to the Regional Manager, including performing administrative tasks, answering calls, and handling correspondence.

The ideal candidate will have a strong background in office administration, excellent communication skills, and the ability to work under pressure. Key responsibilities include:

  • Main Responsibilities:
  • Performing administrative tasks
  • Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
  • Dealing with correspondence, escalating enquiries, compliments, complaints and providing feedback to management and clients as required
  • Handling requests and queries appropriately
  • Assistance with preparing, maintaining, updating and filing of various branch reports
  • Coordinating meetings and taking meeting minutes
  • Diary management, scheduling appointments and events, running errands
  • Arranging access, screening and receiving any visitors to the Branch Manager's office, ensuring visitors are comfortable and refreshed
  • Ordering, collecting and issuing of uniform
  • Assisting with general office enquiries and office tasks as required by Branch Manager
  • Acting as the liaison between the executive and clients, team members, and other stakeholders