Regional Manager, Gauteng

7 days ago

Johannesburg, Gauteng, South Africa Mirna Butler Recruitment Full time

Are you an experienced leader with a passion for retail and business growth? My client is seeking a dynamic and results-driven Regional Manager to oversee and lead multiple store locations within a designated region. This is an exciting opportunity to drive success and operational excellence across their expanding network of stores.

If you have a proven track record in retail management, thrive in a fast-paced environment, and are eager to make a significant impact on our brand's growth, we want to hear from you 

Minimum requirements:

  • Management of 8 branches
  • Minimum of 5 years of experience in retail management or a related field, with at least 2 years in a leadership or supervisory role (Regional Manager, Area Manager, District Manager, etc.)
  • Proven experience in managing multiple locations and leading a team to achieve sales and operational targets
  • Matric
  • Fluent in Afrikaans and English
  • Bachelor's degree in Business Administration, Retail Management, or a related field (preferred but not mandatory)
  • Solid understanding of retail sales strategies, inventory management, and customer service excellence
  • Ability to analyze sales data, monitor performance, and implement strategies to improve results
  • Willingness to travel frequently within the designated region to oversee store operations and provide in-person support to managers and teams
  • Proficiency with Microsoft Office Suite and retail management software. Familiarity with point-of-sale (POS) systems is a plus
  • Ability to thrive in a fast-paced, evolving retail environment and adapt quickly to changes
  • A customer-centric mindset, with the ability to lead teams in delivering outstanding customer experiences
  • Time management and professionalism is key for this role
  • Willing to work retail hours, including weekends

Skills required:

  • Strong problem-solving skills, with the ability to make sound decisions in a fast-paced environment
  • Ability to address operational challenges, employee issues, and customer concerns effectively
  • Strong leadership abilities, with a demonstrated ability to manage, motivate, and develop a team
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with staff, customers, and senior management
  • Organizational skills

Duties and responsibilities:

  • Manage and supervise the day-to-day operations of multiple stores within the assigned region
  • Ensure all stores adhere to company policies, procedures, and brand standards
  • Conduct regular store visits to monitor performance, identify issues, and provide guidance and support to Store Managers
  • Lead, motivate, and mentor a team of store managers and staff to achieve sales targets and maintain high performance
  • Provide ongoing coaching, training, and professional development opportunities for store teams
  • Foster a positive, collaborative, and high-energy work environment that encourages teamwork and employee engagement
  • Drive sales growth and profitability within the region by implementing effective sales strategies and initiatives
  • Analyze sales data, customer trends, and market conditions to adjust strategies and improve store performance
  • Monitor key performance indicators (KPIs) for each store, including sales, conversion rates, and customer satisfaction
  • Ensure that stores maintain optimal stock levels and effective inventory management practices
  • Monitor inventory reports to identify trends, manage stock replenishment, and reduce stockouts or overstocks
  • Coordinate with the central team to ensure accurate order processing and product distribution
  • Champion a customer-first culture across all stores, ensuring exceptional service delivery and a positive shopping experience
  • Resolve customer complaints and issues promptly and professionally, ensuring customer satisfaction
  • Ensure stores are consistently delivering high-quality product presentations and visual merchandising standards
  • Collaborate with the HR team to recruit, hire, and retain top talent for the region
  • Lead training and onboarding initiatives for new store managers and staff members
  • Conduct regular performance reviews and provide constructive feedback to foster continuous improvement
  • Manage regional budgets, ensuring stores operate within financial guidelines and meet profitability targets
  • Monitor and control expenses, including staffing costs, inventory, and operational expenses
  • Ensure stores achieve financial objectives while maintaining operational efficiency
  • Prepare and deliver regular performance reports to senior management, highlighting regional achievements, challenges, and opportunities
  • Communicate key corporate initiatives, product launches, and updates to the regional teams
  • Ensure consistent communication with store managers to align on company goals and regional targets
  • Conduct regular analysis of market trends, customer preferences, and competitor activity to identify growth opportunities
  • Provide input to senior management on potential new store locations, merchandising strategies, and product offerings based on market insights
  • Ensure all stores comply with local health, safety, and regulatory standards
  • Promote a safe and clean working environment for all employees and customers
  • Collaborate with the marketing team to implement regional promotional campaigns and events
  • Ensure all in-store promotions and marketing materials are effectively executed and aligned with brand standards

Remuneration:

R 15 000 basic + Potential Incentive of R 15 000 (depending on performance) 

IMPORTANT:

  • Applications close 31 March 2025
  • If you did not receive feedback within 14 days, please consider your application unsuccessful
  • Only applications submitted via the Ditto Jobs platform will be considered
  • Only candidates who meet all our client's minimum requirements will be contacted

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