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Retail Business Development Specialist
2 weeks ago
Key Aspects of the Job
This Sales Representative role at The Building Company involves driving sales growth, improving customer satisfaction, and maintaining a competitive edge in the retail industry.
Core Responsibilities
- External sales: Foster long-term relationships with customers, identifying and capitalizing on new sales opportunities.
- Customer service: Deliver exceptional customer experiences through prompt responses to customer inquiries and concerns.
- Market research: Stay ahead of industry trends by conducting thorough market research to inform sales strategies.
- Order management: Effectively manage orders from start to finish, ensuring timely fulfillment and resolution of any issues that may arise.
- New business sourcing: Identify and develop new business opportunities, leveraging strategic partnerships to drive growth.
- Sales performance management: Set and achieve sales targets, monitoring progress against goals and making adjustments as needed.
- Reporting: Prepare and present regular reports to stakeholders, highlighting key achievements and areas for improvement.
- Query resolution: Address customer concerns promptly and professionally, ensuring complete satisfaction.
- Follow-up: Regularly check-in with customers to ensure ongoing satisfaction and identify new sales opportunities.
- Company values and culture: Promote a positive work environment by embodying the company's values and culture.
Qualifications and Experience