Business Operations Specialist
2 days ago
As a Business Operations Specialist at TWK Agri in Mbombela, Mpumalanga, you will be responsible for supporting the Financial Services division with administrative duties.
Key Accountabilities:- Handle diverse administrative tasks associated with insurance and medical schemes, including claims, queries and Hospital Authorisation.
- Deliver extensive support to the Financial Services Division, focusing on tasks like document creation, correspondence processing and data capture.
- Engage with clients to develop lasting relationships.
- Participate in creating detailed reports, presentations and other crucial documents.
- Enhance financial planning and reporting within the Medical department.
- Supervise and mentor administrative staff to ensure effective workload management and timely task completion.
- Verify adherence to company policies, procedures and regulations concerning administrative tasks.
- Obtain necessary documentation and records for audits or regulatory inspections.
- Grade 12 certification or equivalent degree.
- A minimum of 3 years of experience in an administrative position.
- A minimum of 5 years' experience in the Insurance industry (an advantage).
- Proficient in MS Office applications, especially Excel and CMR software.
- Demonstrated leadership capabilities.
- Superb communication and interpersonal skills.
- Able to meet deadlines, highly organised and detail-focused, with strong planning and time management skills.
- A motivated, diligent and dynamic individual.
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