Business Operations Specialist

2 days ago


Nelspruit, Mpumalanga, South Africa TWK Agri (Pty) Ltd. Full time

As a Business Operations Specialist at TWK Agri in Mbombela, Mpumalanga, you will be responsible for supporting the Financial Services division with administrative duties.

Key Accountabilities:
  1. Handle diverse administrative tasks associated with insurance and medical schemes, including claims, queries and Hospital Authorisation.
  2. Deliver extensive support to the Financial Services Division, focusing on tasks like document creation, correspondence processing and data capture.
  3. Engage with clients to develop lasting relationships.
  4. Participate in creating detailed reports, presentations and other crucial documents.
  5. Enhance financial planning and reporting within the Medical department.
  6. Supervise and mentor administrative staff to ensure effective workload management and timely task completion.
  7. Verify adherence to company policies, procedures and regulations concerning administrative tasks.
  8. Obtain necessary documentation and records for audits or regulatory inspections.
Required Qualifications:
  1. Grade 12 certification or equivalent degree.
  2. A minimum of 3 years of experience in an administrative position.
  3. A minimum of 5 years' experience in the Insurance industry (an advantage).
  4. Proficient in MS Office applications, especially Excel and CMR software.
  5. Demonstrated leadership capabilities.
  6. Superb communication and interpersonal skills.
  7. Able to meet deadlines, highly organised and detail-focused, with strong planning and time management skills.
  8. A motivated, diligent and dynamic individual.


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