Sales and Service Director

5 days ago


Nelspruit, Mpumalanga, South Africa Clicks Group Limited Full time
About this Role

We are seeking a highly skilled and experienced Assistant Store Operations Manager to join our team at Clicks Group Limited. As a key member of our store management team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Responsibilities
  • To drive sales growth through effective execution of promotional activities, cross-selling, and up-selling initiatives.
  • To lead and motivate the store team to deliver exceptional customer service, meet sales targets, and achieve business objectives.
  • To maintain accurate records of stock levels, inventory management, and control procedures to prevent shrinkage and losses.
  • To ensure the store appearance is maintained in line with brand image and standards, including in-store visual merchandising.
Requirements
  • A minimum of 1 year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme.
  • Excellent leadership and motivational skills, with ability to inspire and direct staff.
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.


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