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Spanish Speaking Customer Service Representative
2 months ago
We are seeking a highly skilled and fluent Spanish speaking customer service and sales representative to join our team at Black Pen Recruitment. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Provide exceptional customer service to our clients via phone, email, and chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Work with our sales team to identify and pursue new business opportunities
- Develop and maintain strong relationships with our clients and their customers
- Meet or exceed sales targets and customer satisfaction goals
- Native level fluency in Spanish language: Verbal & Written
- Located in South Africa
- Permanent residence permit/ South African ID holders only
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
- Fully paid product and systems training provided
- Training: 4 weeks (Fully Paid)
- Probation period: 4 months
- Opportunity to work with a prestigious airline brand
- Competitive salary and benefits package
We are looking for a highly motivated and customer-focused individual who is fluent in Spanish and has a strong passion for delivering exceptional customer service. If you are a team player with excellent communication skills and a positive attitude, we would love to hear from you