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Spanish Speaking Customer Service Representative

2 months ago


Polokwane, Limpopo, South Africa Black Pen Recruitment Full time
Job Title: Spanish Speaking Customer Service and Sales Representative

We are seeking a highly skilled and fluent Spanish speaking customer service and sales representative to join our team at Black Pen Recruitment. As a customer service and sales representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to our clients via phone, email, and chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work with our sales team to identify and pursue new business opportunities
  • Develop and maintain strong relationships with our clients and their customers
  • Meet or exceed sales targets and customer satisfaction goals
Requirements:
  • Native level fluency in Spanish language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/ South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
  • UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
What We Offer:
  • Fully paid product and systems training provided
  • Training: 4 weeks (Fully Paid)
  • Probation period: 4 months
  • Opportunity to work with a prestigious airline brand
  • Competitive salary and benefits package

We are looking for a highly motivated and customer-focused individual who is fluent in Spanish and has a strong passion for delivering exceptional customer service. If you are a team player with excellent communication skills and a positive attitude, we would love to hear from you