Service Advisor | Customer Service Specialist
2 weeks ago
Job Summary
Motus Polokwane Multifranchise seeks a Non-Technical Service Advisor to provide exceptional customer service. The successful candidate will act as an interface between the technical team and customers, ensuring cost-effective repairs and quality service.
Key Responsibilities
- Provide estimated cost analysis of repairs and routine maintenance.
- Determine necessary services, predict completion time, and communicate with customers throughout the repair process.
- Ensure seamless communication between the technical team and customers.
Requirements
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Basic understanding of vehicle maintenance and repair.
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