Customer Service Liaison

1 day ago


Polokwane, Limpopo, South Africa Bright Placements Full time

Key Responsibilities:

• Ensure seamless communication between housekeeping staff and guests to guarantee a clean and well-furnished experience.
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees.
    • Upsell additional facilities and services as appropriate, and maintain updated records of bookings and payments.

Requirements:

• Prior work experience in a similar role, such as Hotel Front Desk Agent or Receptionist.
    • Familiarity with hotel reservations software.
    • Strong understanding of travel planning websites, such as Booking and TripAdvisor.
    • Excellent communication and organizational skills.
    • A customer service-oriented attitude.
    • A degree in hotel management is a plus.


At Bright Placements, we are seeking a skilled and detail-oriented individual to fill the role of Front Office Attendant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.



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