Customer Service Liaison
1 day ago
Key Responsibilities:
• Ensure seamless communication between housekeeping staff and guests to guarantee a clean and well-furnished experience.
• Confirm group reservations and arrange personalized services for VIP customers and event attendees.
• Upsell additional facilities and services as appropriate, and maintain updated records of bookings and payments.
Requirements:
• Prior work experience in a similar role, such as Hotel Front Desk Agent or Receptionist.
• Familiarity with hotel reservations software.
• Strong understanding of travel planning websites, such as Booking and TripAdvisor.
• Excellent communication and organizational skills.
• A customer service-oriented attitude.
• A degree in hotel management is a plus.
At Bright Placements, we are seeking a skilled and detail-oriented individual to fill the role of Front Office Attendant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.
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