Luxury Senior Sales Advisor
8 hours ago
We are seeking an exceptional Luxury Senior Sales Advisor to join our team on board MSC Cruises. This is a fantastic opportunity to showcase your skills and expertise in selling luxury products, delivering exceptional customer service, and driving sales results.
Key Responsibilities- Demonstrate exceptional interpersonal skills and ability to effectively liaise with cruise line officers and Corporate Office representatives.
- Maintain a high degree of professionalism at all times and consistently exceed selling targets.
- Develop strong brand knowledge, knowing key features, benefits, stories, ranges, etc., particularly on high value/service requirement products.
- Drive for Results: show consistent drive and determination to overcome targets and revenue.
- Fully understand and adhere to the company's environmental policy, rules, and regulations.
- Responsible for stock management, inventory control, and merchandise display and pricing.
- Process payments, operate cash registers, and maintain accurate records.
- Deliver excellent customer service, build relationships, and trust with guests to improve their shopping experience.
- Good PC Skills using Microsoft applications such as Word and Excel.
- Preferably similar experience in other luxury brands or in a position involving contacts with VIP customers.
- Previous experience on cruise lines is a plus.
- Proficient speaking, reading, and writing skills in English and fluent level in at least 2 of the following: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese.
- A competitive estimated salary range of $60,000-$80,000 per annum, depending on experience and performance.
- A comprehensive benefits package including health insurance, paid time off, and professional development opportunities.
- The chance to work in a dynamic, fast-paced environment with a global leader in the cruise industry.
- The opportunity to develop your skills and expertise in sales, customer service, and leadership.
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