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Customer Experience and Sales Strategist

1 week ago

Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Job Summary

We are seeking a highly skilled retail operations professional to join our team at Specialist Confectionery. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and enhancing overall business performance.

Main Responsibilities:

  • Develop and implement effective retail strategies to drive sales growth, improve customer satisfaction, and enhance overall business performance.
  • Foster a culture of innovation and empowerment among team members, promoting productivity and job satisfaction.
  • Analyze performance metrics to identify areas for improvement and optimize business processes.
  • Lead teams through change initiatives and maintain proficiency in Microsoft Office and other relevant software applications.

Requirements:

  • Proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
  • Strong leadership and interpersonal skills to foster a positive work environment and promote teamwork.
  • Excellent communication and problem-solving skills to effectively manage conflicts and resolve issues.
  • Ability to work independently and collaboratively as part of a high-performing team.