E-Commerce Growth Strategist

4 weeks ago

Sandton, South Africa Hire Resolve Full time
E-Commerce Growth Manager Job Description

Hire Resolve's client is seeking a highly skilled E-Commerce Growth Manager to drive online sales strategy and execute growth initiatives that enhance the customer shopping experience.

Key Responsibilities:
  • Optimize website performance and user experience through regular audits, A/B testing, and data-driven insights to improve conversion rates and customer engagement.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in e-commerce, digital marketing, and consumer behavior to drive innovation and competitive advantage.
  • Plan, coordinate, and execute e-commerce initiatives and activities to drive online sales and enhance the customer shopping experience.
  • Craft a clear content strategy with measurable outcomes.
  • Manage paid media channels, including search, social, and mobile channels.
  • Develop and implement comprehensive e-commerce strategies and plans aligned with business objectives to drive online sales growth.
  • Monitor and analyze market trends, customer behavior, and competitor activities to identify opportunities for improvement and drive business growth.
  • Utilize industry best practices, emerging technologies, and digital marketing techniques to optimize the e-commerce website's performance.
  • Create and manage marketing campaigns to drive traffic and increase conversions.
  • Analyze data to identify areas for improvement and implement strategies to enhance the customer experience and increase sales.
  • Monitor and respond to customer feedback, reviews, and ratings to maintain a positive brand image and improve customer satisfaction.
  • Prepare regular reports on the performance of the e-commerce platform, including key metrics, sales trends, customer behavior, and campaign effectiveness.
Requirements:
  • Bachelor's degree in Marketing, Business Management, or a related field.
  • Minimum of 4-6 years of experience in e-commerce management, preferably in a retail or consumer goods industry.
  • Comprehensive knowledge of digital marketing strategies and tactics, including SEO, SEM, social media advertising, email marketing, and affiliate marketing.
  • Proficiency in using e-commerce platforms and CMS systems.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • Proficiency in MS Office and other relevant software applications.
  • Experience using Excel and analytics software.
  • Experience using email and SMS platforms.

Hire Resolve offers a highly competitive salary for this role based on experience.

Contact Gaby Turner at gaby.turner@hireresolve.us or Carmen Schafer at carmen.schafer@hireresolve.us for more information.

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