Contact Centre Operations Leader

We are seeking a dedicated and driven Contact Centre Team Leader to run the USA contact centre team in Johannesburg.Key qualifications and experience:MatricTravel / tourism diplomaNo less than 5 years' experience working in a contact centreNo less than 2 years' work experience as a TLClear criminal recordSuccess rate of leading a team to high performance...

Job Overview:Isilumko Staffing (JHB) is seeking a highly skilled Contact Centre Team Leader to join our team in Johannesburg. As a key member of our operations team, you will be responsible for leading and guiding a team of contact centre agents to achieve operational outputs.Key Responsibilities:Lead and manage a team of contact centre agents to ensure...

Isilumko Staffing (JHB) is seeking a highly skilled Customer Experience Leader to join our US Contact Centre team. This exciting opportunity requires a strong understanding of US culture and involves working night shifts to align with US business hours.About the Role:Lead and manage a team of contact centre agents, driving quality customer interactions and...

Isilumko Staffing is currently seeking a dedicated and driven Contact Centre Team Leader to oversee the USA contact centre team in Johannesburg.Key Responsibilities:Lead a high-performing team to achieve exceptional resultsImplement control measures to drive efficiency and productivityDevelop and execute succession planning strategiesProvide one-on-one...

Contact Centre Team LeadWe are seeking an experienced Contact Centre Team Lead to join our team in Woodmead. As a key member of our operations team, you will be responsible for managing a team of 49 staff and driving sales and operation excellence initiatives.Key Responsibilities:Manage the daily operations of the contact centre, ensuring adherence to...

We are currently recruiting for a senior contract position with one of our clients in the field of contact centre management. The ideal candidate will have extensive experience managing large-scale teams and operations.Job Description:As a Contact Center Manager, you will be responsible for overseeing the daily operations of our client's contact centre,...

Job Summary:We are looking for an experienced Contact Centre Manager Professional to join our team at iSON Xperiences in Randburg. In this role, you will lead a high-performing team to deliver exceptional customer experiences and drive business growth through strategic planning and execution.Main Responsibilities:Lead a team of customer service...

Job DescriptionThe role of the Contact Centre Team Leader is to provide strategic guidance and support to the team, driving operational excellence and delivering exceptional customer experiences.Key ResponsibilitiesManage a team of Contact Centre agents in a proactive, visible, and participative style, ensuring that customers are provided with the best...

Are you an experienced contact centre support agent looking for a new challenge? Isilumko Staffing (JHB) has a temporary job opening for a Contact Centre Support Agent in Centurion, Johannesburg.This role is perfect for individuals who can work well under pressure and have excellent communication skills.Key responsibilities include:Providing exceptional...

Job OverviewWe are seeking an exceptional Customer Experience Manager - M-KOPA to lead our Randburg Call Centre team in delivering outstanding customer service and driving business growth.The successful candidate will have a proven track record in leading teams, managing customer relationships, and driving performance improvement. If you have a strong...

Job Title:Customer Service LeaderAbout the Role:iSON Xperiences is seeking a seasoned Customer Service Leader to oversee our Contact Centre operations in Randburg. As a key member of our team, you will be responsible for ensuring exceptional customer experiences through effective team management and process optimization.Responsibilities:Leverage your...

We are seeking an experienced Senior Contact Centre Manager to lead our US Contact Centre team. This key role involves managing night shifts to align with US business hours and requires a strong understanding of US culture.Job Summary:Lead and manage a team of contact centre agents to deliver exceptional customer experiences.Develop and implement strategies...

Job Title: Call Centre Team Leader PositionJob Summary: We are seeking a skilled Call Centre Team Leader to oversee sales management systems, structures, technology platforms, policies and procedures.Duties and Responsibilities:Drive performance and motivate the team.Help the team to achieve weekly and monthly sales targets and optimize the unit resources as...

We are seeking a seasoned Multinational Contact Centre Finance Expert to join our dynamic team at Isilumko Staffing (JHB). This role involves playing a crucial part in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations.The successful candidate...

Main Job Function:You will lead a team of sales call centre agents in achieving their daily duties, focusing on inbound sales. Your role involves monitoring, coaching, and taking accountability for the team's performance.Responsibilities:- Manage and direct the call centre daily, ensuring due procedures and quality standards are met.- Set targets for call...

About IntercareIntercare is a dynamic healthcare company focused on delivering value-based care to patients. Our purpose is to make people feel better, and our values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation guide everything we do.The role of Operating Theatre Unit Leader at Intercare Medfem Hospital in Bryanston,...

We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at Cortez Executive Search (Pty) Ltd. The ideal candidate will have a proven track record of driving exceptional customer service and operational excellence in a fast-paced contact centre environment.Job Summary:This is an exciting opportunity for a motivated and...

Job Title: Operational LeaderThe Communicate Recruitment team is seeking an experienced Operational Leader to join our team. This role offers a unique opportunity for individuals who are passionate about delivering exceptional client service and ensuring operational efficiency.About the Role:This position will oversee daily operations, ensuring timely and...

At Ellahi Consulting, we are seeking a highly skilled Call Centre Team Leader to join our team in the vibrant city of Johannesburg. This is an exciting opportunity for a dynamic individual with previous supervisory experience to take on a challenging role and make a real impact.About the RoleThis position involves leading a team of call centre...

We are seeking a seasoned Contact Center Manager to lead our Customer Service Operations. The ideal candidate will have a strong background in managing contact center teams, with a proven track record of success in improving customer satisfaction and operational efficiency.Requirements:Minimum of 3 years experience as a Contact Centre ManagerMust have...