Customer Experience Leader

**About the Role**At EMPIRE RECRUITMENT, we are seeking a highly skilled Customer Experience Leader to oversee the daily operations of our client's call centre. As a key member of our team, you will play a pivotal role in shaping the customer service journey and ensuring each interaction is nothing short of outstanding.**Key Responsibilities**• Oversee the...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

Job Title:Customer Service LeaderAbout the Role:iSON Xperiences is seeking a seasoned Customer Service Leader to oversee our Contact Centre operations in Randburg. As a key member of our team, you will be responsible for ensuring exceptional customer experiences through effective team management and process optimization.Responsibilities:Leverage your...

**Overview**Empire Recruitment is seeking a dynamic and results-driven Customer Experience Director to lead the daily operations of our client's call centre.Estimated Salary: $85,000 - $110,000 per yearAs a seasoned leader, you will be responsible for shaping the customer service journey, ensuring exceptional interactions with every customer. Your key focus...

At Initiate International, we are seeking a highly skilled Customer Experience Strategist to join our team in Johannesburg.This is a senior leadership role that requires a strategic thinker with a passion for creating innovative campaigns and driving meaningful customer engagement. The ideal candidate will have a deep understanding of the online gaming...

About The JobOur client is seeking a highly skilled and experienced Customer Service Team Leader to join their team. As a key member of the customer experience team, you will be responsible for leading a team of customer service representatives, ensuring excellent customer satisfaction, and driving business growth.

Job SummaryWe are seeking a highly skilled Customer Experience Strategist to lead our team in Johannesburg, South Africa. As a key member of our marketing department, you will be responsible for developing and implementing innovative strategies that drive player acquisition, retention, and loyalty.The successful candidate will have a strong background in...

Empire Recruitment is seeking an experienced leader to head our customer experience efforts. This is a critical role that requires a deep understanding of how to drive customer satisfaction and loyalty.About the RoleThe Experience Director, Customer Delight will be responsible for creating a world-class customer experience across all touchpoints. This...

ENVIRONMENT:A leading Health & Wellness firm seeks a seasoned Operations Manager to lead their Call Center team. If you're passionate about delivering exceptional customer experiences, this role may be for you.DUTIES:Team Leadership: Supervise, motivate, and mentor a team of sales agents to achieve performance targets and exceed customer...

Job Overview">Initiate International is seeking a highly skilled Head of Customer Service to lead our customer experience team in Johannesburg. As the leader of this critical function, you will play a pivotal role in shaping the future of customer service in the iGaming industry.">About the Role">We are looking for an experienced professional with a proven...

We are seeking a highly skilled and experienced Contact Centre Supervisor to join our team at Cortez Executive Search (Pty) Ltd. The ideal candidate will have a proven track record of driving exceptional customer service and operational excellence in a fast-paced contact centre environment.Job Summary:This is an exciting opportunity for a motivated and...

Job Overview: Assistant Store Leadership PositionWe are seeking an experienced Assistant Store Leader to join our team in Johannesburg. This role is responsible for supporting the store manager in leading a high-performing team and overseeing all aspects of store operations. Your strong leadership skills and ability to drive innovation and efficiency will be...

About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by a shared passion for delivering exceptional guest experiences. Our company culture is built on mutual respect, collaboration, and a commitment to excellence.At Four Seasons, we believe that our employees are the key to our success. We offer a...

TalentCru is a leading staffing agency in the telecommunications industry.We are seeking an experienced Customer Service Team Leader to join our team on a limited 3-6 month contract with possible extension. The role offers a competitive salary and benefits package.Job Description:The Customer Service Team Leader will be responsible for the performance and...

Role OverviewThe ideal candidate will be an Automotive Customer Experience specialist with a proven track record of delivering exceptional results in the automotive OEM industry. This is a challenging role that requires strong leadership skills, excellent communication abilities and the ability to work in a fast-paced environment.Key ResponsibilitiesDevelop...

Job DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...

Customer Experience StrategistWe are seeking a seasoned Customer Experience Strategist to join our team at Isilumko Staffing. The ideal candidate will have a strong background in customer journey management, marketing, and leadership.Key Responsibilities:Implementation of customer experience strategiesMarketing and brand managementEvaluation and management...

About UsGap Consulting is a leading consulting firm specializing in Customer Experience strategies for the Automotive industry.Job Description:We are seeking an experienced Customer Experience Strategist to join our team. As a key member of our team, you will be responsible for developing and executing customer experience strategies that drive business...

About the Role:Paton Personnel is seeking a highly skilled Customer Experience Specialist/Management Consultant to join our team.The ideal candidate will have 3-5 years of experience in customer experience management, with a strong background in financial services, retail, and/or telecommunications.We are looking for someone who can enhance existing...

About Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...