Senior Contact Centre Operations Manager Position

We are seeking an experienced Senior Contact Centre Manager to lead our US Contact Centre team. This key role involves managing night shifts to align with US business hours and requires a strong understanding of US culture.Job Summary:Lead and manage a team of contact centre agents to deliver exceptional customer experiences.Develop and implement strategies...

Unlock a rewarding career with iSON Xperiences as a seasoned Contact Centre Operations Leader!About the RoleWe are seeking an experienced and charismatic leader to drive our Call Centre operations forward. As a key member of our team, you will be responsible for leading high-performing teams to meet challenging service level agreements (SLAs) and exceeding...

Job DescriptionThe role of the Contact Centre Team Leader is to provide strategic guidance and support to the team, driving operational excellence and delivering exceptional customer experiences.Key ResponsibilitiesManage a team of Contact Centre agents in a proactive, visible, and participative style, ensuring that customers are provided with the best...

Job Overview:Isilumko Staffing (JHB) is seeking a highly skilled Contact Centre Team Leader to join our team in Johannesburg. As a key member of our operations team, you will be responsible for leading and guiding a team of contact centre agents to achieve operational outputs.Key Responsibilities:Lead and manage a team of contact centre agents to ensure...

Isilumko Staffing is currently seeking a dedicated and driven Contact Centre Team Leader to oversee the USA contact centre team in Johannesburg.Key Responsibilities:Lead a high-performing team to achieve exceptional resultsImplement control measures to drive efficiency and productivityDevelop and execute succession planning strategiesProvide one-on-one...

Job Summary:We are looking for an experienced Contact Centre Manager Professional to join our team at iSON Xperiences in Randburg. In this role, you will lead a high-performing team to deliver exceptional customer experiences and drive business growth through strategic planning and execution.Main Responsibilities:Lead a team of customer service...

Contact Centre Team LeadWe are seeking an experienced Contact Centre Team Lead to join our team in Woodmead. As a key member of our operations team, you will be responsible for managing a team of 49 staff and driving sales and operation excellence initiatives.Key Responsibilities:Manage the daily operations of the contact centre, ensuring adherence to...

We are seeking a dedicated and driven Contact Centre Team Leader to run the USA contact centre team in Johannesburg.Key qualifications and experience:MatricTravel / tourism diplomaNo less than 5 years' experience working in a contact centreNo less than 2 years' work experience as a TLClear criminal recordSuccess rate of leading a team to high performance...

Job OverviewWe are seeking an exceptional Customer Experience Manager - M-KOPA to lead our Randburg Call Centre team in delivering outstanding customer service and driving business growth.The successful candidate will have a proven track record in leading teams, managing customer relationships, and driving performance improvement. If you have a strong...

We are seeking a seasoned Senior Data Centre Technical Operations Professional to join our team at People Source. In this role, you will be responsible for the overall technical operations of our data centres, including mechanical infrastructure management.The estimated salary for this position is $180,000 to $250,000 per annum, based on your level of...

Distribution Centre Manager PositionAbout the Job:Mototeam (Pty) Ltd is looking for a skilled Distribution Centre Manager to lead our team in achieving exceptional results. As a seasoned professional, you will be responsible for managing the daily operations of our distribution centre, including logistics, inventory control, and customer service.Key...

Are you an experienced contact centre support agent looking for a new challenge? Isilumko Staffing (JHB) has a temporary job opening for a Contact Centre Support Agent in Centurion, Johannesburg.This role is perfect for individuals who can work well under pressure and have excellent communication skills.Key responsibilities include:Providing exceptional...

Isilumko Staffing (JHB) is seeking a highly skilled Customer Experience Leader to join our US Contact Centre team. This exciting opportunity requires a strong understanding of US culture and involves working night shifts to align with US business hours.About the Role:Lead and manage a team of contact centre agents, driving quality customer interactions and...

We are seeking a seasoned Multinational Contact Centre Finance Expert to join our dynamic team at Isilumko Staffing (JHB). This role involves playing a crucial part in maintaining accurate financial records, ensuring compliance with accounting standards, and supporting the financial decision-making process for our diverse operations.The successful candidate...

About This RoleWe are seeking a highly skilled Senior Sales Operations Manager to lead our Call Centre Team in Johannesburg.Key ResponsibilitiesDrive team performance and motivate the team members to achieve their sales targets.Oversee the implementation of sales management systems, structures, and technology platforms.Optimize unit resources as set by the...

Centre Recruit ConsultantsJob Title: Senior Spa ProfessionalLocation: To be determined based on candidate preferences and qualifications.About the Role:We are seeking a highly skilled and experienced spa professional to join our team as a Senior Spa Trainer. This is an excellent opportunity for someone who is passionate about training and developing others,...

Job Title: Call Centre Team Leader PositionJob Summary: We are seeking a skilled Call Centre Team Leader to oversee sales management systems, structures, technology platforms, policies and procedures.Duties and Responsibilities:Drive performance and motivate the team.Help the team to achieve weekly and monthly sales targets and optimize the unit resources as...

At Job Masters, we are seeking a highly skilled Senior Data Centre Infrastructure Professional to join our team in Johannesburg.This role is responsible for designing, implementing, and maintaining data centre infrastructure to ensure high availability, reliability, and security of critical systems and services. The ideal candidate will have strong IT and...

Job Title: Senior Director of Customer Experience OperationsWe are seeking a highly skilled and experienced Senior Director of Customer Experience Operations to lead our contact centre team in Johannesburg.The ideal candidate will have a proven track record of providing business leadership and management to large-scale operations, with a strong focus on...

We are seeking a Senior Director of Customer Experience to lead our BPO operations.As a key member of the leadership team, you will provide strategic guidance to drive business growth and excellence in customer experience.The ideal candidate will have:5-7 years of senior contact centre management experience in the BPO sectorA strong analytical mindset and...