Customer Service Operations Manager
1 month ago
We are seeking a seasoned Contact Center Manager to lead our Customer Service Operations. The ideal candidate will have a strong background in managing contact center teams, with a proven track record of success in improving customer satisfaction and operational efficiency.
Requirements:
- Minimum of 3 years experience as a Contact Centre Manager
- Must have managed at least 8 Team Leader or over 150 seats contact center
- Bachelor's Degree in Business Administration
- Proven experience in managing contact center
- Excellent communication skills and interpersonal skills
- Strong problem-solving and decision-making abilities
At Energy At Work, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Customer Service Operations Manager
1 month ago
Johannesburg, Gauteng, South Africa Linq Recruitment Full timeAbout the Role Linq Recruitment is seeking an experienced Customer Relations Manager for our client in Germiston. The ideal candidate will have a strong background in operations and customer service within the logistics industry.Key Responsibilities The successful candidate will be responsible for managing and administering the CRM department, delivering...
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Customer Service Operations Manager
1 month ago
Johannesburg, Gauteng, South Africa Prism Placements Full timeWe are looking for a dynamic and passionate Centre / Property / Customer Service Manager to join Prism Placements. This role involves delivering exceptional customer service and assisting with the day-to-day operations of the park.RequirementsMust have completed matric and have 2-4 years of customer service experience from the property industry.Essential to...
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Senior Customer Service Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Kontak Recruitment Full timeR80 000 - R90 000 CTC per monthJoin an innovative fintech company revolutionizing the way users manage and transfer money through an advanced app.We are looking for a senior customer service operations manager to lead our customer operations and enhance the user experience of our growing platform and team.To be successful in this role, you will require:6 or...
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Senior Customer Service Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Newrest Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Customer Service Operations Manager to join our team at Newrest.Key ResponsibilitiesEnsure that all customer service operations run smoothly and efficiently, with a focus on delivering exceptional customer experiences.Develop and implement process improvements to increase productivity and...
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Customer Service Manager
1 month ago
Johannesburg, Gauteng, South Africa Network Contracting Full timeKey Responsibilities & AccountabilitiesThe Head of Customer Services will oversee the day-to-day operations of the customer services department, including hiring, training, and performance management. This role requires strategic thinking, excellent communication skills, and the ability to lead a team to deliver exceptional customer service.Key...
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Customer Service Operations Coordinator
2 days ago
Johannesburg, Gauteng, South Africa Smith+Nephew Full timeExplore a challenging role as a Customer Service Operations Coordinator with Smith+Nephew in Gauteng, Johannesburg.About the RoleThis exciting opportunity has arisen within our Supply Chain Division for a Graduate. Reporting to our Inventory and Supply Planning Manager, you will be responsible for planning, purchasing, and managing the supply of materials...
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Senior Retail Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeAt Service Solutions, we are seeking a highly skilled Senior Retail Operations Manager to join our team at the busy Cresta Branch.Main Requirements:A minimum of Grade 12Proven retail experience with a premium brandAbility to work flexible hours, including those at the Cresta locationExcellent customer service skillsA clear credit and criminal record, as per...
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Fleet Operations Manager
1 month ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob SummaryWe are seeking a highly organized and detail-oriented Fleet Operations Manager to join our team at Service Solutions.The successful candidate will be responsible for managing and overseeing the administrative tasks related to our fleet of vehicles.Key responsibilities include:Booking services and tracking vehicle usageManaging vehicle records and...
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Customer Service and Operations Coordinator
1 week ago
Johannesburg, Gauteng, South Africa LMP RECRUIT Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service and Operations Coordinator to join our team at LMP RECRUIT. In this role, you will be responsible for managing sales orders, quotes, job cards, and invoicing, as well as coordinating with technical staff on projects.Key Responsibilities:Sales Order ManagementYou will manage...
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Retail Operations Director
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeWe are seeking an experienced Retail Operations Director to join our team at Service Solutions.The successful candidate will have a strong track record in managing retail operations, with a focus on customer service and sales growth.Key responsibilities will include:Leading a team of retail managers to achieve sales targets and improve operational...
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Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeJob Title:Senior Operations ManagerJob Description:We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Farm Manager SA. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our warehouse and transportation operations.Responsibilities:Manage Business Strategy:...
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Warehouse and Logistics Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeJob Title: Warehouse and Logistics Operations DirectorFarm Manager SA is seeking a highly skilled and experienced Warehouse and Logistics Operations Director to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our warehouse and logistics functions, ensuring that we deliver high-quality...
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Fleet Operations Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Fleet Operations Manager to join our team at Service Solutions.In this role, you will be responsible for overseeing the administrative tasks related to our fleet of vehicles. This includes booking services, tracking vehicle usage, managing vehicle records, coordinating repairs, allocating...
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Luxury Retail Operations Manager
1 month ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeAbout the RoleWe are seeking an experienced Retail Team Lead to join Service Solutions team in Sandton, leading our client-centric approach in luxury retail.Lead, supervise, and inspire a dedicated team of Client Advisors to deliver exceptional customer experiences.Promote a positive, collaborative, and professional team environment that fosters trust,...
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Customer Service Director
4 weeks ago
Johannesburg, Gauteng, South Africa Initiate International Full timeAs the Customer Service Director for Initiate International, you will be responsible for driving excellence in customer service for our iGaming company. Key responsibilities include supervising day-to-day operations, monitoring customer interactions, and developing effective customer service strategies to enhance customer satisfaction and loyalty.Key...
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Business Unit Manager
1 month ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeStore Manager OpportunityService SolutionsWe are seeking a highly skilled Store Manager to oversee the day-to-day operations of our retail stores. The ideal candidate will have:Key ResponsibilitiesGrade 12 qualificationExcellent communication and customer service skillsAbility to work retail hours and be PC literateStrong operational and sales...
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Customer Service Manager
2 months ago
Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Full timeWe are seeking a skilled Customer Relations Manager to lead our CRM department in the Warehouse and Logistics Services.Key Responsibilities:• Ensure consistent, transparent, and high-quality management of CRM operations• Take ownership of end-to-end delivery of key strategic reports• Develop and maintain processes and procedures for the CRM...
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Customer Service Manager
1 month ago
Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full timeAbout the RoleWe are seeking a skilled Customer Service Manager to lead our Contact Centre Team. The ideal candidate will have a strong background in customer needs analysis and solution provision.Key Responsibilities:Understand and meet customer requirements through effective solutions.Analyse service failures, identify root causes, and recommend corrective...
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Customer Care Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeJob Description:The Recruiters is looking for a highly skilled Customer Care Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Customer Care team.Key Responsibilities:- Supervise and manage a team of Customer Care Consultants to ensure quality assurance...
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Service Operations Manager
1 month ago
Johannesburg, Gauteng, South Africa Pronto Labour Team (Pty) Ltd Full timeSERVICE OPERATIONS MANAGERDrive Pronto Labour Team (Pty) Ltd's SuccessAre you a seasoned Service Operations Manager with a passion for delivering exceptional results in a fast-paced environment? We are seeking a highly skilled professional to join our team in Kempton Park, Gauteng.Key Responsibilities:* Ensure optimal productivity of workshop and field...