Customer Service Operations Manager

1 month ago


Johannesburg, Gauteng, South Africa Energy At Work Full time

We are seeking a seasoned Contact Center Manager to lead our Customer Service Operations. The ideal candidate will have a strong background in managing contact center teams, with a proven track record of success in improving customer satisfaction and operational efficiency.

Requirements:

  • Minimum of 3 years experience as a Contact Centre Manager
  • Must have managed at least 8 Team Leader or over 150 seats contact center
  • Bachelor's Degree in Business Administration
  • Proven experience in managing contact center
  • Excellent communication skills and interpersonal skills
  • Strong problem-solving and decision-making abilities

At Energy At Work, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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