Call Centre Team Leader Position

1 month ago


Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

Job Title: Call Centre Team Leader Position

Job Summary: We are seeking a skilled Call Centre Team Leader to oversee sales management systems, structures, technology platforms, policies and procedures.

Duties and Responsibilities:

  • Drive performance and motivate the team.
  • Help the team to achieve weekly and monthly sales targets and optimize the unit resources as set by the sales division.
  • Oversee sales management systems, structures, technology platforms, policies and procedures.

Requirements:

  • 3 years of experience in a similar role.
  • Previous leading team leadership in a sales call centre.
  • Call Centre Knowledge.
  • Good admin skills.


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    Main Job Function:You will lead a team of sales call centre agents in achieving their daily duties, focusing on inbound sales. Your role involves monitoring, coaching, and taking accountability for the team's performance.Responsibilities:- Manage and direct the call centre daily, ensuring due procedures and quality standards are met.- Set targets for call...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    h2 {color: #00b3b3;}Call Centre Team Leader Sales InboundAt Recruitment Dynamix, we are seeking an experienced Call Centre Team Leader to lead our Inbound Sales team.Main Job Function:You will be responsible for managing and directing sales call centre agents in achieving their daily duties. With a focus on customer satisfaction, you will take accountability...


  • Johannesburg, Gauteng, South Africa Ellahi Consulting Full time

    At Ellahi Consulting, we are seeking a highly skilled Call Centre Team Leader to join our team in the vibrant city of Johannesburg. This is an exciting opportunity for a dynamic individual with previous supervisory experience to take on a challenging role and make a real impact.About the RoleThis position involves leading a team of call centre...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    About the RoleWe are seeking a skilled and experienced Call Centre Team Member to join our dynamic team at Recruitment Dynamix. In this role, you will be responsible for providing excellent customer service, handling high call volumes, and resolving customer complaints in a professional and patient manner.Key Responsibilities:Customer Service: Handle...


  • Johannesburg, Gauteng, South Africa iSON Xperiences Full time

    Unlock a rewarding career with iSON Xperiences as a seasoned Contact Centre Operations Leader!About the RoleWe are seeking an experienced and charismatic leader to drive our Call Centre operations forward. As a key member of our team, you will be responsible for leading high-performing teams to meet challenging service level agreements (SLAs) and exceeding...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    Job Title: Call Centre Sales LeadAt Recruitment Dynamix, we are seeking a skilled and experienced Call Centre Sales Lead to join our team. As a Call Centre Sales Lead, you will be responsible for leading a team of Sales Call Centre Agents who deal with inbound calls.Key Responsibilities:Coaching and mentoring team membersCommunicating goals and...


  • Johannesburg, Gauteng, South Africa The Recruiters Full time

    Job Overview:">The Recruiters is seeking a skilled Call Centre Team Lead to manage our customer service team. As a key member of our team, you will be responsible for leading a team of customer care consultants to provide exceptional service to our customers.">Key Responsibilities:">">Supervise and motivate a team of Customer Care Consultants to achieve...


  • Johannesburg, Gauteng, South Africa TalentCru Full time

    TalentCru is a leading staffing agency in the telecommunications industry.We are seeking an experienced Customer Service Team Leader to join our team on a limited 3-6 month contract with possible extension. The role offers a competitive salary and benefits package.Job Description:The Customer Service Team Leader will be responsible for the performance and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a skilled Chinese Speaking Call Centre Agent to join their team in Johannesburg.Key Responsibilities:Guest Journey - Responsible for ensuring the smooth booking and itinerary process for guests.Client Engagement - Engage with clients on a national and international level via various platforms.Requirements:Matric...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    OverviewWe are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key ResponsibilitiesLead and manage a team of contact center agents, ensuring quality customer interactions...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a dedicated and driven Contact Centre Team Leader to run the USA contact centre team in Johannesburg.Key qualifications and experience:MatricTravel / tourism diplomaNo less than 5 years' experience working in a contact centreNo less than 2 years' work experience as a TLClear criminal recordSuccess rate of leading a team to high performance...


  • Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    We are seeking a highly skilled Call Centre Sales Onboarding specialist to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a successful candidate, you will be responsible for converting supplied leads of already interested clients into sales while providing an exceptional client experience.About the RoleThis is a challenging opportunity for an...


  • Johannesburg, Gauteng, South Africa Ellahi Consulting Full time

    Job Title: Car Leasing/Rental Sector Team LeaderWe are seeking an experienced Call Centre Lead Agent to join our team at Ellahi Consulting in Gauteng, Johannesburg. As a key member of our operations team, you will be responsible for leading our call centre agents and ensuring the highest level of customer satisfaction.About the Role:This is an office-based...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    About the RoleWe are seeking a highly motivated and experienced Call Centre Sales Manager to lead our sales team in achieving exceptional results. As a key member of our operations team, you will be responsible for driving revenue growth, improving customer satisfaction, and ensuring operational efficiency.ResponsibilitiesLead and manage a high-performing...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Contact Centre Team LeadWe are seeking an experienced Contact Centre Team Lead to join our team in Woodmead. As a key member of our operations team, you will be responsible for managing a team of 49 staff and driving sales and operation excellence initiatives.Key Responsibilities:Manage the daily operations of the contact centre, ensuring adherence to...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionThe role of the Contact Centre Team Leader is to provide strategic guidance and support to the team, driving operational excellence and delivering exceptional customer experiences.Key ResponsibilitiesManage a team of Contact Centre agents in a proactive, visible, and participative style, ensuring that customers are provided with the best...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is a leading brewery company renowned for its exceptional beers and commitment to customer satisfaction.We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity.**Position Overview:**As a Customer Service Call Centre Liaison, you will be a crucial part of our customer...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Job Title: Senior Call Center Team LeadJob Summary: We are seeking a highly motivated and experienced Senior Call Center Team Lead to join our team at Recruitment Dynamix (Pty) Ltd. As a Senior Call Center Team Lead, you will be responsible for leading a team of Inbound sales agents to achieve performance targets and exceed customer expectations.Key...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    About the RoleWe are seeking a highly skilled Call Centre Sales Executive to join our team. As a top performer, you will be responsible for selling insurance products to clients over the phone.

  • Sales Team Leader

    4 weeks ago


    Johannesburg, Gauteng, South Africa Level-Up Full time

    OverviewThe Sales Team Leader plays a crucial role in overseeing the Credit Life Sales Team, driving sales growth and ensuring exceptional customer experiences.About UsAt Level-Up, we are passionate about empowering our employees to reach new heights. As a Sales Team Leader, you will be part of a dynamic team that values innovation, integrity, and...