Customer Service Leader
3 weeks ago
Customer Service Leader
About the Role:iSON Xperiences is seeking a seasoned Customer Service Leader to oversee our Contact Centre operations in Randburg. As a key member of our team, you will be responsible for ensuring exceptional customer experiences through effective team management and process optimization.
Responsibilities:- Leverage your expertise to drive high-performing teams that deliver outstanding customer satisfaction and productivity.
- Develop and implement strategies to enhance customer engagement, retention, and loyalty.
- Maintain accurate records and reports to track performance metrics, identify areas for improvement, and inform data-driven decision-making.
- A minimum of 3 years of experience in leading or managing contact centre teams, with a proven track record of success.
- Strong background in customer service, contact centre management, and technology platforms.
- Excellent communication, leadership, and interpersonal skills to foster a positive and inclusive work environment.
- Able to motivate and inspire teams to achieve exceptional results.
- A competitive salary of R450,000 per annum.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and dynamic work environment that values innovation and teamwork.
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Customer Service Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Time Personnel Full timeAt Time Personnel, we're seeking an experienced Customer Service Representative to join our team.About the RoleThis is a fantastic opportunity for a solution-oriented individual who thrives in a fast-paced environment. As a Customer Service Representative, you'll be responsible for delivering exceptional customer service and support to our clients.The ideal...
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Hotel Service Leader
3 weeks ago
Johannesburg, Gauteng, South Africa Prospect Staffing SA Full timeJob Type: PermanentCompany Offer: Salary: AU$70,000 - AU$90,000 per annum + Live-In AccommodationService ExcellenceIn this exciting opportunity, you will have the chance to develop and implement strategies to drive service excellence in a fast-paced restaurant environment. As a senior leader, you will be responsible for building and maintaining relationships...
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Customer Service Team Supervisor
7 days ago
Johannesburg, Gauteng, South Africa The Skills Mine Full timeThe Skills Mine is seeking an experienced Customer Service Team Supervisor to lead our team in delivering exceptional customer experiences. This role is responsible for ensuring that the team meets customer needs, understands customer requests, and delivers against those requests.ResponsibilitiesCustomer Experience: Ensure that the team attends to customers,...
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Customer Experience Leader
4 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a highly skilled Customer Experience Leader to join our US Contact Centre team. This exciting opportunity requires a strong understanding of US culture and involves working night shifts to align with US business hours.About the Role:Lead and manage a team of contact centre agents, driving quality customer interactions and...
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Senior Financial Services Leader
4 weeks ago
Johannesburg, Gauteng, South Africa The Recruitment Council Full timeAbout the OpportunityWe are excited to offer a unique opportunity for a motivated and ambitious individual to join our team as an Executive Director of Financial Planning. This role presents a chance to lead and shape the future of our financial planning and advice services.The successful candidate will have a degree in Business Management, Marketing, or a...
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Customer Service Manager
3 weeks ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeJob Description:">We are seeking a highly skilled Customer Service Manager to join our team at The Recruiters. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our call centre, ensuring that all customers receive exceptional service and support.">About the Role:">">Manage a team of Customer...
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Customer Service Ambassador
4 days ago
Johannesburg, Gauteng, South Africa The 80th Restaurant & Grill Full timeJob Title: Customer Service AmbassadorAt The 80th Restaurant & Grill, we are seeking a Customer Service Ambassador to deliver exceptional dining experiences for our patrons. As a key member of our team, you will play a crucial role in ensuring the highest standards of customer service.Key Responsibilities:Welcome guests and present menus with a smileTake...
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Customer Service Liaison
3 weeks ago
Johannesburg, Gauteng, South Africa La Orchard Hotel Full timeJob Title: Customer Service LiaisonAbout La Orchard Hotel:We are a hotel dedicated to providing exceptional customer service and creating memorable experiences for our guests.The Role:We are seeking a highly motivated and organized Customer Service Liaison to join our team. As a key member of our front office, you will be responsible for ensuring seamless...
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Customer Service Ambassador
2 days ago
Johannesburg, Gauteng, South Africa The Corporate Circle Full timeJob Overview">The Corporate Circle is seeking a highly skilled and enthusiastic Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring high levels of satisfaction.">Key Responsibilities:">Provide outstanding customer service through various...
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Customer Service Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Complement Recruitment Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Complement Recruitment. The successful candidate will be responsible for providing exceptional customer service and support to our clients.About the Role:This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.The salary...
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Johannesburg Hospitality Leader
3 weeks ago
Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full timeHedz Recruitment Solutions is seeking a dynamic Hospitality Leader to join our team in Johannesburg. As a key member of our team, you will lead and motivate a high-performing team to deliver exceptional dining experiences.Key Responsibilities:Manage daily restaurant operations to ensure seamless serviceLead, motivate, and train staff to achieve high...
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Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa First Degree Recruitment Full timeJob Description:We are seeking a proactive and detail-oriented professional to manage customer service and administrative duties at our well-established automotive company in Johannesburg.Handle incoming calls promptly and professionally, ensuring excellent customer service.Conduct follow-up calls for new and returning customers and maintain accurate records...
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Customer Service Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Liyema Consulting Full timeAbout Liyema ConsultingWe are seeking a skilled Customer Service Specialist to join our team.Job Description:This role involves providing exceptional customer service and technical support to clients.The successful candidate will be responsible for responding to customer inquiries in a timely manner via various communication channels.Key responsibilities...
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Restaurant Operations Leader
1 month ago
Johannesburg, Gauteng, South Africa Restaurant Careers Full timeRestaurant Operations LeaderWe are seeking an experienced and accomplished Restaurant Operations Leader to lead our restaurant in Melville.About the Role8+ years of restaurant management experience, with a minimum of 5 years as senior manager or GMStrong operations management skills, with the ability to manage a complete restaurant operationKey...
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Customer Service Coordinator
4 weeks ago
Johannesburg, Gauteng, South Africa Time Personnel Full timeAbout the RoleAs a Customer Service Coordinator at Time Personnel, you will be responsible for providing exceptional customer experiences, ensuring seamless communication, and delivering high-quality support to our clients.
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Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Bianca consulting Full timeCustomer Service Representative Job DescriptionProvide exceptional customer service to ensure a positive dining experienceGreet guests and take meal orders in a timely and efficient mannerCommunicate effectively with the kitchen staff to ensure accurate order fulfillmentThe ideal candidate will have experience working in a fast-paced restaurant environment...
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Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa W.A.V.E Full timeWe are W.A.V.E, a company that values exceptional customer experiences. As a Customer Support Specialist, you will play a vital role in ensuring our clients receive seamless assistance with our digital marketing tools and services.Role OverviewAs the first point of contact for our clients, you will provide expert assistance, resolve inquiries, and guarantee...
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Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a highly skilled Customer Service Representative to join their team in Sandton on a 3-month contract.The ideal candidate will have:A Matric qualificationNo less than 2 years of experience within banking / financial services customer care / inbound call centreA BCOM degree in Banking / Finance / Accounting / Auditing /...
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Strategic Operations Lead
4 weeks ago
Johannesburg, Gauteng, South Africa Cre8work Full timeAbout Cre8workAt Cre8work, we're a dynamic team that thrives on innovation and excellence. Our mission is to deliver top-notch customer experiences, and we're looking for a skilled leader to help us achieve this goal.Job SummaryWe're seeking an experienced Strategic Operations Lead - Customer Service & Sales to oversee the day-to-day operations of our sales...
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Customer Service Ambassador
4 weeks ago
Johannesburg, Gauteng, South Africa La Orchard Hotel Full timeJob Overview">The Customer Service Ambassador will be responsible for delivering exceptional customer experiences at La Orchard Hotel. This role involves greeting guests, managing their stay, and addressing any special needs or requests.About the Role">This is a fantastic opportunity to work in a dynamic environment where no two days are the same. As a...