HR Specialist Advisor for Employee Relations
2 weeks ago
We are seeking a highly skilled HR Specialist Advisor to join our team at Vodacom, providing expert support in employee relations.
About the RoleThis is an exciting opportunity for an experienced HR professional to lead and manage employee relations, ensuring a high-quality HR services experience. As an HR Specialist Advisor, you will be responsible for delivering consistent and efficient HR processes, aligning with global standards.
Key Responsibilities- Be the primary point of contact for ER process and policy queries and/or issues.
- Provide end-to-end case management services for all ER processes, including poor performance management, grievance management, and sick leave management.
- Offer support and consultation to staff and line management throughout the ER process, liaising with the Employment Law division on complex cases.
- Facilitate the end-to-end case management of Income Continuation Benefits (ICB) processes, acting as liaison between insurers and stakeholders.
- Investigate and close HR-related Speak Up cases.
- Build and maintain relationships with key stakeholders, clarifying expectations.
- Contribute to sub-project deliverables on a needs-driven basis.
- 3-year degree or diploma in HR/Law/Employee Relations.
- Honours degree in HR/ER-related field (desired).
- 5 years' relevant experience in HR-related fields/ER.
- Labour Legislation, BCEA.
- Employee Relation Practices.
- HR policies and procedures.
- Microsoft Office software packages.
- SAP (advantage).
- HR processes (advantage).
- HR Theories and Models.
- Business Understanding.
Vodacom is a leading telecommunications company that offers a range of job opportunities across various fields.
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