Business Development Specialist
3 weeks ago
Complement Recruitment is seeking a highly skilled Business Development Specialist to join our team in Johannesburg, Gauteng. As a key member of our sales team, you will be responsible for driving the growth of our clients and potential clients through relationships.
Key Responsibilities:- Develop and nurture strong, enduring connections with clients to ensure their active engagement and satisfaction with our products and services.
- Provide ongoing education to clients about new features, updates, and our total solution offerings.
- Maintain regular communication with clients and monitor their spending to ensure that country targets are met.
- Address client enquiries and provide timely feedback.
- Assist clients with internal support in closing orders by providing necessary client support and information.
- Gather market trends and competitor activities.
- Provide insights and recommendations based on market and competitive intelligence.
- Identify potential new clients and develop strategies for onboarding these potential clients and convert potential clients to active clients.
- Lead the onboarding process for new clients, ensuring they are fully integrated and supported.
- A bachelor's degree in business administration, sales, or equivalent qualifications.
- Proven track record in Client Relationship Management in Southern Africa.
- At least 3 years of work experience in Sales in the Southern Africa market, particularly in Namibia, Zimbabwe, Botswana, Nigeria, and Zambia.
- Willing and able to travel into Africa.
- Valid Passport; Permits and Visas etc travel-related documents.
- Adaptability to changing client needs and market conditions.
- Relationship building.
- Problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to analyze and interpret market data.
- Strong organizational skills and attention to details.
- Ability to work independently and as part of the team.
- Customer-focused with a passion for delivering exceptional service.
- Strong problem-solving skills and ability to think strategically.
- Adaptable and able to thrive in a fast-paced environment.
- Self-motivated with a proactive approach to identifying and addressing client needs.
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