Luxury Safari Reservations Manager
1 month ago
We are seeking a highly skilled and experienced Luxury Safari Reservations Manager to join our team at Wild Dreams Hospitality in Gauteng, Northern Suburbs.
Job SummaryThe successful candidate will be responsible for managing high-end safari reservations, providing exceptional guest experiences, and promoting sustainable tourism practices. This is a senior-level position that requires a strong background in hospitality, excellent communication skills, and a passion for wildlife conservation.
Key Responsibilities- Manage high-end safari reservations, ensuring seamless guest experiences and maximizing revenue opportunities
- Develop and implement effective sales strategies to drive business growth and increase market share
- Collaborate with the marketing team to create engaging promotional materials and campaigns
- Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently
- Stay up-to-date with industry trends, competitor analysis, and market research to inform strategic decision-making
- MATRIC essential; further qualification in travel and tourism a big advantage
- Minimum of 5 years' experience in high-end safari reservations at a senior level
- Excellent communication skills in English; ability to speak a foreign language a bonus
- Strong background in guest relations, promotion, and inbound tourism
- Well-travelled (both personal and work experience) in Southern and Eastern Africa
- Able to engage with a wide range of people with ease
- Well-presented and professional with brilliant admin skills
- Proficient in MS Office and TourPlan
- Highly organized, creative, and consistent in work
- Natural problem solver with excellent attention to detail
- Confident, outgoing, positive, and energetic
- Able to multitask to a high level and keep cool under pressure
This role typically works 5 hours during the week and 15 hours on weekends, i.e.,
Working week: 07:00-08:30 and again from 17:00-22:00
Weekend & Public Holidays: 7 am - 10 pm (Scheduled within these hours)
Estimated SalaryR150,000 - R200,000 per annum, depending on experience
LocationGauteng, Northern Suburbs
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