Luxury Travel Specialist
2 days ago
Job Description
">We are seeking an experienced and skilled Luxury Travel Specialist to join our team at Wilderness Safaris. This is a senior-level position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.
">About the Role
">- Develop and maintain strong relationships with agents and clients to exceed their expectations.
- Create personalized itineraries that cater to individual needs and preferences.
- Stay up-to-date with company policies, procedures, and system updates to ensure seamless operations.
- Work closely with sales and reservations managers to identify sales potential and develop strategies to achieve growth.
- Build trust and support with agents by understanding their business trends and guest needs.
Requirements
">To be successful in this role, you will need:
">- A matric certificate with maths (minimum standard grade or above) and a tertiary certificate in Travel & Tourism/Hospitality.
- A minimum of 5 years of experience at a senior level in Reservations managing guest relations/camp operations.
- Excellent English literacy and computer skills, including Microsoft Office, email, and internet.
- A working knowledge of TourPlan and WISH or similar booking/operating systems.
- General destination knowledge on Southern & East Africa and personal/work travel experience in the region.
Salary
">The salary for this position is estimated to be around R550,000 - R650,000 per annum, depending on experience and qualifications.
">Location
">This position is based in Johannesburg or Cape Town.
">What We Offer
">We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
">How to Apply
">If you have the necessary skills and experience, please send your application to us via WhatsApp by sending the word Hi to 260761166303.
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