Sales Director

6 days ago

Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time
Job Title: Sales Manager

Numeral XII (Pty) Ltd. is seeking a highly skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for leading our sales team to achieve targets and providing coaching and mentoring to ensure their success.

Key Responsibilities:
  • Provide support to your team and ensure sales targets are met.
  • Grow and build the client base.
  • Responsible for doing presentations to clients to attain new business.
  • Manage and convert leads into sales and ensure outcomes are captured onto the system.
  • Inform team by explaining procedures; answering questions; providing information.
  • Assist team with escalations and how to manage these.
  • Evaluate problems and complaints of clients and provide proper solutions to them.
  • Respond to the needs of clients and provide personalized service.
  • Provide information on the company's products or services and generate interest in the offer.
  • Upsell products and services to own clients and coach team to do the same.
  • Researches needed information using available resources.
  • Makes relevant notes from client interactions.
  • Identify any issues that clients might be struggling with and find solutions, as well as escalate where required.
  • Report on client feedback.
  • Manage & update client databases.
  • Manage team and ensure KPI's are in place.
Requirements:
  • Ability to build strong relationships and effectively identify problems as soon as they arise.
  • Analysis of stumbling blocks to find positive solutions and ability to develop alternative solutions to common issues.
  • Identify critical factors which will affect certain outcomes, as well as accurately evaluate options and establish priorities.
  • Anticipate outcomes and identify consequences.
  • Open and honest communication regarding products.
  • Actively listen to others to determine approach to be taken and the ability to persuade individuals so as to see reason.
  • Ability to lead a team toward success.
  • Successful creation and implementation of negotiation strategy.
  • Ability to show empathy with excellent verbal and written communication skills.
  • Ability to provide concise and relevant information and able to provide advice when needed.
  • Ability to work alongside team to achieve a common goal.
  • Be mutually accountable for all projects taken on.
  • Ability to encourage differences and opinions.
  • Ability to perform tasks in an organized manner.
  • Set personal goals and ensure the achievement thereof.
  • Plan efficiently and effectively to ensure deadlines are met.
  • Ability to remain calm in a situation of conflict.
  • Display patience when dealing with stakeholders and team.
  • Highly disciplined with a willingness to learn.
  • Confident with the ability to apply resilience.
  • Cooperative and optimistic.
  • High attention to detail.
Qualifications:
  • Matric.
  • Degree and/or Diploma in Business / Sales Management.
  • 3 year's solid sales experience.
  • 3 year's experience with managing a Team.
  • Experience within the credit analysis industry, preferred.
  • Familiar with telephone and computer technology.
  • Experience within the financial services industry, preferred.
  • Experience in effectively making sales and reaching targets.
  • Customer service experience.
  • Ability to handle pressure.

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