Service Delivery Head
3 days ago
Liham Consulting Pty (Ltd) is a leading consulting firm specializing in fleet management and technical services.
We are committed to delivering exceptional results and building long-term relationships with our clients.
We offer a comprehensive benefits package, including medical aid, retirement fund, and annual leave.
Job DescriptionWe are seeking an experienced Technical Manager to join our team and contribute to our continued success.
The successful candidate will have a strong background in technical operations, with a focus on service delivery and quality control.
This is a key leadership role that requires a high level of expertise, excellent communication skills, and a results-driven approach.
Key Responsibilities:
- Manage and maintain all aspects of fleet operations, including vehicle maintenance, repairs, and scheduling.
- Ensure compliance with relevant laws and regulations, such as the Occupational Health and Safety Act.
- Develop and implement strategies to improve service delivery, quality, and efficiency.
- Lead and manage a team of technicians and support staff to achieve business objectives.
- Monitor and report on key performance indicators, including budget, targets, and service levels.
Requirements:
- Qualified Artisan or Engineering qualification.
- 8-10 years working experience in a technical environment, with at least 5 years in a management position.
- Proven track record of managing large teams and achieving business objectives.
- Experience working in a dealership or commercial vehicle background.
Salary:
R500,000 - R700,000 per annum, depending on experience.
Benefits:
- Medical aid
- Retirement fund
- Annual leave
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