Service Delivery Lead
3 days ago
About the Role:
- Oversight of service delivery, including customer onboarding, service request management, and incident management.
- Management of customer relationships, including identifying opportunities for growth and development.
- Development of strategic plans to drive business growth and improve customer satisfaction.
Requirements:
- Proven experience in service delivery, customer relationship management, and business growth.
- Strong analytical skills to identify areas for improvement and develop effective solutions.
- Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
- Ability to work independently and collaboratively as part of a team.
The estimated salary for this role is $140,000 - $200,000 per year, depending on location and experience.
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