Service Delivery Lead

3 days ago


Johannesburg, Gauteng, South Africa Network Recruitment Full time
Job Summary: We are seeking a highly experienced Service Delivery Lead to join our team at Network Recruitment. This role will be responsible for overseeing service delivery, managing customer relationships, and driving business growth.

About the Role:
  • Oversight of service delivery, including customer onboarding, service request management, and incident management.
  • Management of customer relationships, including identifying opportunities for growth and development.
  • Development of strategic plans to drive business growth and improve customer satisfaction.

Requirements:
  • Proven experience in service delivery, customer relationship management, and business growth.
  • Strong analytical skills to identify areas for improvement and develop effective solutions.
  • Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
  • Ability to work independently and collaboratively as part of a team.

The estimated salary for this role is $140,000 - $200,000 per year, depending on location and experience.

  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Description:As the IT Service Delivery Lead, you will be responsible for managing the delivery of IT services to our clients, working closely with cross-functional teams to ensure seamless service and continuous improvements. You will oversee customer onboarding, ensure SLA deliverables are met, and cultivate strong customer relationships through...


  • Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full time

    Join Unique Personnel Ltd as a Technical Lead for IT Service DeliveryWe are seeking an experienced Full Stack Engineer with strong leadership skills to oversee and optimize the delivery of IT services to internal and external stakeholders. This role combines technical expertise in full-stack development and database management with leadership and operational...


  • Johannesburg, Gauteng, South Africa RTT Full time

    Job DescriptionWe are seeking an experienced Customer Service Delivery Lead to join our RTT team. As a key member of our operations team, you will be responsible for supporting ecommerce client issues and delivering timely resolutions to customers.In this role, you will serve as the primary point of contact for our clients and internal stakeholders,...


  • Johannesburg, Gauteng, South Africa Pillango Placements Full time

    Pillango Placements is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for leading the delivery of high-quality IT services to our clients. If you have experience in IT service management and are looking for a new challenge, we encourage you to apply.About UsPillango Placements...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    About the RoleWe are seeking a highly experienced Service Delivery Director to lead our team of Cloud and DevOps engineers in delivering exceptional customer service. As a key member of our organization, you will be responsible for overseeing customer onboarding, ensuring smooth transitions, and driving business growth.


  • Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full time

    Job Title: Delivery Excellence Lead About the Role:We are seeking a seasoned Project Manager to lead our delivery teams and drive successful project outcomes. As a key member of our organization, you will be responsible for managing complex projects from start to finish, ensuring timely delivery, and exceeding client expectations. Key Responsibilities:


  • Johannesburg, Gauteng, South Africa Telebest Full time

    About TelebestWe are a leading provider of innovative solutions in the field of service delivery management.SalaryThe estimated salary for this position is between $80,000 and $110,000 per annum, depending on location and experience.Job DescriptionAs a Service Delivery Manager at Telebest, you will be responsible for driving SLA achievement and cultivating a...


  • Johannesburg, Gauteng, South Africa Network Contracting Full time

    What We're Looking For:We are seeking a highly skilled and experienced Delivery Manager to lead our delivery teams. The successful candidate will have a strong commercial acumen, with the ability to manage profitable project delivery and ensure commercial alignment to project objectives.Skills Required:An enthusiastic, positive and proactive attitudeStrong...


  • Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    About UsLiham Consulting Pty (Ltd) is a leading consulting firm specializing in fleet management and technical services.We are committed to delivering exceptional results and building long-term relationships with our clients.We offer a comprehensive benefits package, including medical aid, retirement fund, and annual leave.Job DescriptionWe are seeking an...


  • Johannesburg, Gauteng, South Africa Baraka IT Solutions (Pty) Ltd Full time

    Job SummaryWe are seeking a skilled and experienced Technical Director to lead our IT Service Delivery team. The successful candidate will be responsible for providing technical expertise and guidance to ensure the delivery of high-quality IT services to our clients.About UsBaraka IT Solutions (Pty) Ltd is a leading provider of IT services, dedicated to...


  • Johannesburg, Gauteng, South Africa Genesys Full time

    Genesys Service Delivery Manager Job DescriptionAbout the Role:We are seeking an experienced Service Delivery Manager to join our Genesys EMEA Customer Success and Services team. As a key member of the team, you will be responsible for the development and execution of our Managed Services offering.The role entails coordinating service delivery, monitoring...


  • Johannesburg, Gauteng, South Africa Energy At Work Full time

    About the PositionWe are seeking an experienced Service Delivery and Excellence Specialist to join our team at Energy At Work. The successful candidate will be responsible for leading the service delivery and excellence in the digital channels service environment, ensuring system availability, operational integrity, and exceptional customer service...


  • Johannesburg, Gauteng, South Africa NTT Full time

    About the RoleWe are seeking a highly skilled Expert Service Delivery Strategist to join our team. As an Expert Service Delivery Strategist, you will be accountable for Service Management and take responsibility for the delivery of services to one or more of NTT Data's clients.Key ResponsibilitiesEstablish good client relationships and drive productive...


  • Johannesburg, Gauteng, South Africa NTT Full time

    Role Overview\ComponentNTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.\ComponentThe Service Delivery Expert will be accountable for Service Management, focusing on ISP service delivery...


  • Johannesburg, Gauteng, South Africa PBT Group Full time

    PBT Group is seeking an experienced Senior Agile Delivery Lead to lead and support agile processes within the Data Management and Analytics (DMA) team.The ideal candidate will be skilled in managing sprint cycles, collaborating with cross-functional teams, and applying agile methodologies to meet critical data delivery objectives. The Senior Agile Delivery...


  • Johannesburg, Gauteng, South Africa Abbott Full time

    The OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...

  • Software Delivery Lead

    2 months ago


    Johannesburg, Gauteng, South Africa Entelect Software Ltd Full time

    Exciting Opportunity for a Development Manager at Entelect - Elevate your career at Entelect, a company that prioritizes people and fosters a culture of growth, collaboration, and innovation.Join a dynamic, multidisciplinary environment that encourages versatility and provides individual attention to career development, including intentional and regular...


  • Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full time

    As a Software Delivery Lead at Telesure Investment Holdings, you will play a key role in driving innovation and ensuring the development of Business IT Systems requirements.Key Responsibilities:Strategic Roadmap Development: Define and maintain a roadmap to facilitate application software development and ensure that development work is prioritised in line...


  • Johannesburg, Gauteng, South Africa Telebest Full time

    We are seeking a highly skilled Senior Enterprise Delivery Lead to join our team at Telebest, based in Selby.As a Senior Enterprise Delivery Lead, you will be responsible for overseeing the technical delivery of complex enterprise application systems, distributed applications, and system integration solutions.Salary: £80,000 - £100,000 per annumJob...

  • Delivery Lead

    7 days ago


    Johannesburg, Gauteng, South Africa People Source Full time

    In this Delivery Lead - Software Solutions role at People Source, you will oversee the successful delivery of software projects. You will lead cross-functional teams, ensure timely project completion, and maintain high-quality standards.The successful candidate will possess strong technical skills in .NET 8, Entity Framework, and C#. Experience in Agile...