IT Service Delivery Manager

1 month ago


Johannesburg, Gauteng, South Africa SYSPRO Corporate Full time
Job Title: IT Service Delivery Manager

About the Role:

We are seeking a skilled IT Services Administrator to join our team at SYSPRO Corporate. This is an exciting opportunity for someone who enjoys asset management, document control, and financial administration.

The successful candidate will be responsible for maintaining accurate inventory records of IT assets, tracking their lifecycle from procurement to disposal. They will also be in charge of organizing and maintaining IT documentation, including policies, procedures, and processes, ensuring it is accessible and up-to-date.

In addition to these tasks, the IT Services Administrator will process purchase orders, invoices, and requisitions, manage supplier relationships and contracts, and handle customer billings for PHS and Cloud ERP environments. They will also resolve billing queries efficiently and ensure adherence to ITIL best practices.

Key responsibilities include generating and analyzing IT service reports, managing daily IT support tickets, and conducting regular audits and assessments to maintain ISO27001 compliance.

To be successful in this role, you should have a Senior Certificate or NQF4 equivalent and 3+ years of work experience. Knowledge of SharePoint, ITIL, and ISO27001 is beneficial, as well as experience with SYSPRO ERP.

What We Offer:

We offer a competitive salary and benefits package, including opportunities for professional growth and development. If you are passionate about IT services and want to join a dynamic team, please apply.

About the Salary:

We are offering a salary range of R250,000 - R350,000 per annum, depending on experience.

Requirements:

  • Senior Certificate or NQF4 equivalent
  • 3+ years of work experience
  • Knowledge of SharePoint
  • Knowledge of ITIL and ISO27001 (beneficial)
  • Knowledge of SYSPRO ERP (beneficial)


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