Head of Customer Experience and Service Delivery

Key Responsibilities:As a Customer Experience Delivery Supervisor at People Source, you will be responsible for building and maintaining strong relationships with clients, scheduling project delivery, managing client feedback, and capturing client requirements.About the Role:Our ideal candidate will be a solutions-focused and proactive individual who...

Cletech Recruitment About the Role: We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Delivery Coordinator. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service. Key Responsibilities: Process orders efficiently, ensuring...

Job DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...

Job Title: Head Customer Support ServicesAbout the Job:We are seeking an experienced Head of Customer Support Services to lead our customer operations and enhance the user experience of our growing platform and team. Key Responsibilities:Supervise day-to-day operations in the customer services department, including hiring, training, and performance...

Customer Experience ManagerAs the Customer Experience Manager for RTT's Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational...

Customer Experience ManagerAs a key member of our Logistics Control Center team, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

About the RoleWe are seeking a highly skilled Head Customer Support Services to lead our customer operations team in a fast-paced fintech environment.The ideal candidate will have a minimum of 6 years of supervisory experience in customer support services, with a strong background in B2C customer support, particularly in fintech, e-commerce, or similar...

About the OpportunityWe are seeking a highly skilled Customer Service Experience Specialist to join our team in South Africa.This is a remote position, and you will be reporting directly to the Head of Client Services.Job Description:The primary responsibility of this role will be to manage client inquiries via various channels, including email, live chat,...

Genesys Service Delivery Manager Job DescriptionAbout the Role:We are seeking an experienced Service Delivery Manager to join our Genesys EMEA Customer Success and Services team. As a key member of the team, you will be responsible for the development and execution of our Managed Services offering.The role entails coordinating service delivery, monitoring...

The OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...

The OpportunityAbbott's Core Diagnostics Division CDx is seeking a seasoned Service Delivery Manager to lead our Field Service team in South Africa.This role may be based in Gauteng or Cape Town, with daily travel required across the assigned territory.The Technical Service Lead is responsible for managing service delivery, working closely with all Abbott...

Job DescriptionAs the Head of Customer Hardships Technology at Planet10, you will be responsible for leading the technical squad to design, implement, and maintain customer hardships technical solutions. Your expertise will ensure effective and stable operations, fast turn-around time for changes, and the delivery of best-in-class customer experience.Key...

About the Role:Job Title: CX Design SpecialistJob Summary: We are seeking an experienced CX Design Specialist to join our team. The ideal candidate will have a strong understanding of customer experience and be able to map customer journeys, understand stakeholder requirements, and develop CX methodologies.Key Responsibilities:• Perform research analysis...

About the RoleWe are seeking a highly experienced Service Delivery Director to lead our team of Cloud and DevOps engineers in delivering exceptional customer service. As a key member of our organization, you will be responsible for overseeing customer onboarding, ensuring smooth transitions, and driving business growth.

Company Overview:FNB NAV is a leading financial institution that prides itself on delivering innovative products and services to its customers. With a commitment to staying curious and adapting to the ever-changing landscape, FNB NAV fosters an environment where experts come together to ignite effective change.Salary: R1 200 000 per annumJob Description: As...

Job SummaryWe are seeking a Service Delivery Specialist to join our team at beBee Professionals in Johannesburg. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have:A Bachelor's degree in Computer...

What You'll DoAs a key member of the Cisco team, you will drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. You will be the primary point-of-contact for customers, taking end-to-end ownership of their experience. You will understand their business and...

About TelebestWe are a leading provider of innovative solutions in the field of service delivery management.SalaryThe estimated salary for this position is between $80,000 and $110,000 per annum, depending on location and experience.Job DescriptionAs a Service Delivery Manager at Telebest, you will be responsible for driving SLA achievement and cultivating a...

We are seeking an IT Service Delivery Expert to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing customer service.Requirements:Bachelor's degree in Computer Science, Information Technology, or a related fieldAt...

About Four SeasonsWe are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.Our team members around the world create amazing experiences by recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be...