Operational Service Delivery Specialist
7 days ago
We are seeking a highly skilled Operational Service Delivery Specialist to join our team at Liberty Group South Africa.
About the RoleThis is an exciting opportunity for a results-driven professional to deliver exceptional service to clients and stakeholders in Gauteng, Johannesburg.
The successful candidate will be responsible for utilising various software packages to produce correspondence and documents, maintaining associated records, spreadsheets, and databases.
Key Responsibilities:
- Service Delivery: Resolve client queries, escalate problematic queries, and deliver on service level agreements that meet or exceed client expectations.
- Operational Efficiency: Identify problems, apply known solutions, and escalate more difficult problems to ensure prompt and effective resolution.
- Communication: Build and maintain contact with customers to promote organisational products and services, and execute activities to ensure customer service delivery meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
To be considered for this role, you will require:
- A Higher Certificate or Advanced National (Vocational) Certificate in Office Administration or related field.
- 1-2 years of experience in a similar environment, preferably in administrative or management roles.
We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience.
Our company culture values innovation, collaboration, and excellence, and we strive to create a work environment that is inclusive, diverse, and supportive.
-
Service Delivery Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob SummaryWe are seeking a Service Delivery Specialist to join our team at beBee Professionals in Johannesburg. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have:A Bachelor's degree in Computer...
-
Logistics Delivery Operations Specialist
7 days ago
Johannesburg, Gauteng, South Africa Retail Solutions Full timeRetail Solutions is seeking a highly organized and detail-oriented Logistics Delivery Operations Specialist.About the Role:In this critical position, you will play a key role in ensuring seamless delivery operations, meeting service-level agreements, and maintaining quality standards. Your strong analytical skills and ability to prioritize tasks effectively...
-
Logistics Delivery Operations Specialist
3 days ago
Johannesburg, Gauteng, South Africa Retail Solutions Full timeJob Title: Logistics Delivery Operations SpecialistRetail Solutions is seeking a highly organized and detail-oriented Junior Logistics Delivery Manager to join our team.About the Role:We are looking for a motivated and analytical individual to assist in the coordination of daily operations, addressing store support inquiries, tracking orders, and ensuring...
-
IT Operations and Service Delivery Manager
2 months ago
Johannesburg, Gauteng, South Africa HR Genie Full timeOur client, a global tech firm, is seeking an experienced IT Operations and Service Delivery Manager to lead their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates, and a great working environment.Job Description:We are seeking a seasoned IT Operations and Service Delivery Manager to oversee our team's end-to-end...
-
Expert Service Delivery Strategist
1 month ago
Johannesburg, Gauteng, South Africa NTT Full timeAbout the RoleWe are seeking a highly skilled Expert Service Delivery Strategist to join our team. As an Expert Service Delivery Strategist, you will be accountable for Service Management and take responsibility for the delivery of services to one or more of NTT Data's clients.Key ResponsibilitiesEstablish good client relationships and drive productive...
-
Service Delivery Expert
3 weeks ago
Johannesburg, Gauteng, South Africa NTT Full timeRole Overview\ComponentNTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.\ComponentThe Service Delivery Expert will be accountable for Service Management, focusing on ISP service delivery...
-
Johannesburg, Gauteng, South Africa Liberty Group South Africa Full timeJob OverviewThis role is focused on delivering high-quality services and improving operational efficiency within the Liberty Group South Africa.ResponsibilitiesProvide technical, operational, and administrative support to ensure seamless delivery of services.Identify areas for improvement and implement corrective actions to enhance service quality.Conduct...
-
Customer Service Delivery Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD Full timeJob DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD.Key Responsibilities:To implement Speedaf South Africa standards and procedures in all aspects of customer service delivery.To develop and implement service initiatives that enhance the overall customer experience,...
-
Service Delivery Executive
7 days ago
Johannesburg, Gauteng, South Africa Genesys Full timeGenesys Service Delivery Manager Job DescriptionAbout the Role:We are seeking an experienced Service Delivery Manager to join our Genesys EMEA Customer Success and Services team. As a key member of the team, you will be responsible for the development and execution of our Managed Services offering.The role entails coordinating service delivery, monitoring...
-
Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa Abbott Full timeThe OpportunityWe are seeking a talented Service Delivery Manager to join our Core Diagnostics Division CDx team in South Africa.This role may be based in Gauteng or Cape Town and involves daily travel across the assigned territory in South Africa.As Service Delivery Manager, you will be responsible for managing service delivery for the country, working...
-
ServiceNow Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeWe are seeking a highly skilled ServiceNow Specialist to join our team at Nedbank. As an integral part of our Information Technology department, you will be responsible for delivering production/service delivery objectives, customizing, and maintaining the Enterprise Service Management tool.Key ResponsibilitiesPlatform Administration: Assist with the...
-
Service Delivery Manager
2 months ago
Johannesburg, Gauteng, South Africa Abbott Full timeThe OpportunityAbbott's Core Diagnostics Division CDx is seeking a seasoned Service Delivery Manager to lead our Field Service team in South Africa.This role may be based in Gauteng or Cape Town, with daily travel required across the assigned territory.The Technical Service Lead is responsible for managing service delivery, working closely with all Abbott...
-
Client Delivery Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Point. Your Marketing Investment Partner Full timeAt Point. Your Marketing Investment Partner, we are seeking a highly skilled Client Delivery Specialist to join our team. Job Summary:The Client Delivery Specialist will be responsible for coordinating all activities associated with delivering against client objectives and requirements. Key Responsibilities:· Customer Management: Develop strong...
-
Production Delivery Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Doxim Inc. Full timeJob SummaryWe are seeking a highly skilled Production Delivery Specialist to join our Customer Communications Management (CCM) Operations team in Johannesburg, South Africa.About the RoleThe successful candidate will be responsible for ensuring accurate and timely production delivery and quality assurance tasks, meeting internal and external Service Level...
-
Senior Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa NTT DATA Full timeAbout the RoleWe are seeking an experienced Senior Service Delivery Manager to join our team at NTT DATA. The successful candidate will be responsible for leading the delivery of services to our clients, ensuring exceptional client satisfaction and exceeding service level agreements.Key ResponsibilitiesTo establish strong relationships with clients and...
-
Technical Lead for IT Service Delivery
2 weeks ago
Johannesburg, Gauteng, South Africa Unique Personnel Ltd Full timeJoin Unique Personnel Ltd as a Technical Lead for IT Service DeliveryWe are seeking an experienced Full Stack Engineer with strong leadership skills to oversee and optimize the delivery of IT services to internal and external stakeholders. This role combines technical expertise in full-stack development and database management with leadership and operational...
-
Service Delivery Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Telebest Full timeAbout TelebestWe are a leading provider of innovative solutions in the field of service delivery management.SalaryThe estimated salary for this position is between $80,000 and $110,000 per annum, depending on location and experience.Job DescriptionAs a Service Delivery Manager at Telebest, you will be responsible for driving SLA achievement and cultivating a...
-
Logistics Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Linq Recruitment Full timeJob OverviewLinq Recruitment is seeking an experienced Logistics Operations Manager to lead the client service delivery team. This role involves managing high-quality logistics services for a Germiston-based business.About the RoleThe successful candidate will be responsible for overseeing warehouse and logistics operations, ensuring efficient and effective...
-
Project Delivery Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa People Source Full timeAt People Source, we are seeking a skilled and proactive Project Delivery Specialist to join our team in Johannesburg North.About the RoleThis is an exciting opportunity for a solutions-focused individual who can effectively manage client relationships, schedule project delivery, capture requirements, and ensure clients receive exceptional service. The ideal...
-
Senior IT Service Delivery Manager
1 month ago
Johannesburg, Gauteng, South Africa HR Genie Full timeJob Description:We are seeking a highly skilled IT Operations and Service Delivery Manager to lead our team at HR Genie.This role combines technical expertise, customer service management, and operational efficiency.Key Responsibilities:Oversee end-to-end service delivery, ensuring timely and efficient resolution of incidents and requests.Collaborate with...