Service Desk Resolution Specialist

Key Responsibilities:Manage incident resolution processes to achieve Service Level Agreements.Coordinate with internal and external teams to resolve technical issues.Ensure effective communication with customers and stakeholders.Monitor and update incident status to ensure timely resolution.Escalate incidents to IT management or external 3rd Party Management...

Hire Resolve is seeking a skilled Service Desk Engineer to join their esteemed client, a leading ICT solutions provider. This role offers a unique opportunity to contribute to the delivery of top-tier IT support and solutions to a diverse range of clients.As a Service Desk Engineer, you will provide high-level service assurance to corporate clients,...

About the RoleKapsch TrafficCom South Africa is a leading provider of intelligent transportation systems and traffic management solutions. As a Service Desk Team Lead, you will play a critical role in ensuring the smooth operation of our IT services.Key ResponsibilitiesLead and manage the service desk team to provide efficient support and service...

Service Desk Incident ManagerAt Datacentrix, we're seeking a skilled Service Desk Incident Manager to join our team. As a key member of our Service Desk, you'll be responsible for managing and coordinating incidents to ensure that they're resolved within agreed-upon Service Level Agreements (SLAs).Key Responsibilities:Manage and coordinate incidents from...

Hire Resolve is seeking a skilled Service Desk Engineer to support our client, a leading ICT solutions provider. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and solutions to a diverse...

About the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...

About the Company:Kapsch TrafficCom South Africa is a pioneering company in intelligent transportation systems and traffic management solutions. The organization specializes in delivering cutting-edge technologies and services that enhance road safety, reduce congestion, and optimize traffic flow.The company has a strong presence in South Africa, providing...

**Front Desk Receptionist Opportunity**We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service.**Responsibilities:**Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments and maintain customer recordsCoordinate with technicians to relay...

About the Company:Kapsch TrafficCom South Africa is a global leader in intelligent transportation systems and traffic management solutions. With a strong presence in South Africa, the company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow.About the End Client:The South...

Job DescriptionWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...

Tactical Reaction ServicesWe are a leading company in the security industry that strive for service excellence and quality products.Our mission is to provide professional services with a proactive attitude, ensuring our clients receive top-notch assistance. We require an experienced administrator to join our team in managing the front desk receptionist...

Job Title: ReceptionistWe are seeking a highly organized and detail-oriented receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiries in a professional and courteous...

We are seeking a skilled IT Support Specialist to join our dynamic team in Midrand. As the first point of contact for technical support, you will be responsible for resolving hardware, software, and network-related issues for users.Key Responsibilities:Efficiently log and allocate incoming calls, ensuring all calls are attended to and closed.Ensure all calls...

About the Role:We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...

Exciting IT Support Opportunity in MidrandWe are seeking a skilled and customer-focused Service Desk Agent to join our dynamic IT support team in Midrand. As the first point of contact for technical support, you will play a crucial role in assisting users in resolving hardware, software, and network-related issues.About the Role:You will be responsible for...

Job Title: IT Service Management SpecialistData Centrix is seeking an experienced IT Service Management Specialist to join our team. The ideal candidate will have a strong background in Ivanti Heat administration and excellent analytical skills.Estimated Salary: $80,000 - $110,000 per annumAbout the RoleThis role will be responsible for providing operational...

We are looking for a Service Delivery Specialist to fill a 6-7 month contract position at our Midrand branch. The candidate will be responsible for managing the service department for a period of 4 months while the current Service Controller is on maternity leave.

Job Title: IT Service Management SpecialistWe are seeking a highly skilled IT Service Management Specialist to join our team at Deka Minas (Pty) Ltd.About the Role:This is an exciting opportunity for a professional with experience in IT Service Management to take on a challenging role that will leverage their skills and knowledge to drive business growth....

About the Role:Carlysle Human Capital is seeking a skilled Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for managing incidents and ensuring timely resolution within agreed SLA and KPI frameworks. This role requires a strong understanding of ITIL processes and incident/problem management.About...

Job SummaryWe are seeking a highly skilled HVAC Field Service Specialist to join our team at Execustaff Recruiting Services. As an HVAC Field Service Specialist, you will be responsible for providing technical support and services to our customers in the field.Key ResponsibilitiesProvide technical support and services to customers in the field, including...