Operational Support Specialist

2 days ago


Midrand, Gauteng, South Africa IOCO Full time
Operational Support Role

iOCO Infrastructure Services invites you to explore possibilities in this Operational Support role.

As an Operational Support Specialist, you will be responsible for managing and improving the daily operations of our organization.

  • Day-to-day tasks to ensure reliability, availability, and serviceability with minimal interruption.
  • Collaborate with internal and external teams for problem resolution.
  • Maintain accurate documentation.
  • Offer suggestions for process improvements.

You will bring:

  • Familiarity with billing and finance principles
  • Troubleshooting skills for resolving complex issues
  • Proficiency in finance systems
  • Experience in team management
  • An enthusiastic attitude with strong communication skills
  • Strong teamwork and time management skills
  • Autonomy to deliver results

Salary Range: R 55,000 - R 75,000 per annum

Required Qualifications:

  • National Senior Certificate/ Matric/ N3 qualification
  • PREFERRED QUALIFICATIONS:
    • Degree or Diploma in a relevant field
    • ITIL Foundation certification
    • Customer service skills

Benefits include:

  • Permanent position
  • Midrand location (hybrid working arrangement)
  • Quiet office space in the home environment and at client sites
  • Owning a reliable vehicle and having a valid driver's license for work-related travel.

iOCO Infrastructure Services offers a dynamic work environment where professionals can grow and contribute to delivering exceptional client experiences through innovative IT infrastructure solutions.



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