Business Insights Specialist

4 days ago


Port Elizabeth, Eastern Cape, South Africa Brambles Full time

We are seeking a highly skilled Business Insights Specialist to join our team. As a Business Insights Specialist, you will play a critical role in enabling strategic sales growth through data-driven insights into market trends and competitive analysis.

Key responsibilities will include gathering, analyzing, and interpreting external market data to inform business decisions, identifying emerging business opportunities and risks through competitive analysis, and applying intelligence to external data to propose strategic actions.

You will also analyze market penetration, segmentation, and profitability to support business growth, develop insights to drive strategic sales growth, and provide research and insights for campaigns, events, and new product/service launches.

In addition, you will support local and regional teams with market research needs for day-to-day and strategic decision-making, drive and manage the Net Promoter Score (NPS) process across the region, and collaborate across departments to share insights that enhance customer experience.

To be successful in this role, you will need a strong background in market and customer research, technical analytical expertise, business and strategic acumen, and excellent communication and presentation skills. You will have experience working in matrix structures and be able to work independently and proactively in a dynamic environment.



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