IT Service Delivery Manager

1 week ago


Cape Town, Western Cape, South Africa WNS Global Services Full time
Job Description:

At WNS Global Services, we are seeking a skilled IT Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of high-quality IT services to our clients.

Key Responsibilities:

  • Manage IT projects and ensure timely delivery of services
  • Collaborate with cross-functional teams to drive business outcomes
  • Develop and implement project plans and timelines
  • Lead client relationships and ensure excellent service delivery
  • Maintain IT processes and procedures to ensure efficiency and effectiveness

Requirements:

  • ITIL V3 certification is an asset
  • Relevant IT qualifications or equivalent experience
  • Tertiary qualification in a related field or management qualification is desirable

Estimated Salary: $80,000 - $120,000 per year, depending on location and experience. As a key member of our team, you will have opportunities for growth and development in a dynamic and supportive work environment.



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