IT Service Delivery Leader

3 weeks ago


Cape Town, Western Cape, South Africa Dante Personnel Full time

Job Title: IT Service Delivery Leader

About the Role:

The ideal candidate will have a strong background in IT service management and delivery, with experience in leading service delivery reviews, managing SLA adherence, and collaborating with clients and internal stakeholders.

Key Responsibilities:

  • Lead service delivery reviews to ensure SLA adherence and identify areas for improvement
  • Collaborate with clients and internal stakeholders to ensure effective service delivery
  • Develop and implement service improvement initiatives to enhance service delivery
  • Ensure compliance and information security as part of service delivery

Requirements:

  • Graduate degree with a preference for B.E. / B. Tech and industry-recognized certifications like ITIL/ ITSM
  • Ability to work in a 24/7 environment
  • Excellent communication and leadership skills

Apply Now: Apply to Debbie Watkyns at Dante Personnel Cape Town for this exciting opportunity to lead IT service delivery.



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