IT Service Delivery Leader
3 weeks ago
Job Title: IT Service Delivery Leader
About the Role:
The ideal candidate will have a strong background in IT service management and delivery, with experience in leading service delivery reviews, managing SLA adherence, and collaborating with clients and internal stakeholders.
Key Responsibilities:
- Lead service delivery reviews to ensure SLA adherence and identify areas for improvement
- Collaborate with clients and internal stakeholders to ensure effective service delivery
- Develop and implement service improvement initiatives to enhance service delivery
- Ensure compliance and information security as part of service delivery
Requirements:
- Graduate degree with a preference for B.E. / B. Tech and industry-recognized certifications like ITIL/ ITSM
- Ability to work in a 24/7 environment
- Excellent communication and leadership skills
Apply Now: Apply to Debbie Watkyns at Dante Personnel Cape Town for this exciting opportunity to lead IT service delivery.
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