Service Delivery Manager
2 weeks ago
Job Title: Service Delivery Manager
Job Summary:
We are seeking an experienced Service Delivery Manager to lead our IT service management and delivery team. The ideal candidate will have a strong background in IT service management, with experience in leading service delivery reviews, managing SLA adherence, and driving service improvement initiatives.
Responsibilities:
- Lead service delivery reviews to ensure SLA adherence and ongoing project management with client and internal stakeholders.
- Participate in ongoing service delivery reviews and new business growth calls with client and internal stakeholders.
- Responsible for identifying, implementing, and reviewing service improvement initiatives.
- Drive the effectiveness of compliance and information security as part of service delivery of client processes.
About Us:
Dante Personnel is a leading recruitment agency providing exceptional recruitment solutions to businesses across various industries.
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