IT Service Delivery Specialist

1 month ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

We are seeking an IT Service Delivery Specialist to join our team at Isilumko Staffing. The ideal candidate will have 8-12 years of experience in managing IT service delivery for large client relationships (800+Seats). Key responsibilities will include client portfolio management, IT service management and delivery, and business value creation. The successful candidate will be responsible for identifying, implementing, and reviewing service improvement initiatives, driving productivity improvements, and controlling costs. Additionally, they will be responsible for ensuring the effectiveness of compliance and information security as part of service delivery. The IT Service Delivery Specialist will also be responsible for capturing major incidents and downtimes for future reference.

Requirements include a graduate degree and preference for a B.E./B.Tech with industry-recognized certifications like ITIL/ITSM, PMP. The candidate should be willing to work in a 24x7 environment. If you have the necessary skills and experience, please apply for this exciting opportunity.



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