IT Service Delivery Specialist
2 weeks ago
We are seeking an IT Service Delivery Specialist to join our team at Isilumko Staffing. The ideal candidate will have 8-12 years of experience in managing IT service delivery for large client relationships (800+Seats). Key responsibilities will include client portfolio management, IT service management and delivery, and business value creation. The successful candidate will be responsible for identifying, implementing, and reviewing service improvement initiatives, driving productivity improvements, and controlling costs. Additionally, they will be responsible for ensuring the effectiveness of compliance and information security as part of service delivery. The IT Service Delivery Specialist will also be responsible for capturing major incidents and downtimes for future reference.
Requirements include a graduate degree and preference for a B.E./B.Tech with industry-recognized certifications like ITIL/ITSM, PMP. The candidate should be willing to work in a 24x7 environment. If you have the necessary skills and experience, please apply for this exciting opportunity.
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Delivery Support Specialist
4 days ago
Cape Town, Western Cape, South Africa United Parcel Service Full timeAbout UPSWe are a leading logistics company dedicated to delivering packages and providing excellent customer service. Our team is comprised of hardworking individuals who work together to ensure timely and efficient delivery of goods.Job SummaryWe are seeking a Delivery Support Specialist to join our team. In this role, you will assist our drivers with...
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IT Service Delivery Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeOur BPO client is seeking an experienced IT Service Delivery specialist to lead their service management:Key Responsibilities:Client Portfolio Management – End-to-end owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal...
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Service Desk Operations Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we are seeking a skilled Service Desk Operations Specialist to join our team. As a key member of our service delivery team, you will play a pivotal role in ensuring timely and efficient resolution of customer issues.Key Responsibilities:Provide exceptional customer service and support through effective...
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Service Delivery Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Planet10 Full timeJob Description:We are seeking a highly skilled Service Delivery Specialist to join our team at Planet10. As a key member of our support operations team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Perform system health checks to ensure optimal performance.Triage and escalate end-user support requests...
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IT Service Delivery Lead
2 weeks ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob DescriptionThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and...
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Service Delivery Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Sagen Advisory Full timeJob SummaryWe are seeking a highly skilled Service Delivery Specialist to join our team at Sagen Advisory. The successful candidate will be responsible for maintaining excellent customer relationships through effective service delivery, assisting Account Managers with daily tasks, and actively resolving client queries.Key ResponsibilitiesEnsure that the...
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IT Service Delivery Manager
4 weeks ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob SummaryThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs.Key ResponsibilitiesLead a team...
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IT Service Delivery Head
2 weeks ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob Title: IT Service Delivery ManagerThis role is responsible for managing the delivery of IT services to end-users, ensuring high-quality solutions that meet business needs.Key Responsibilities:Lead a team of technical specialists to deliver complex projects.Provide support, supervision, training, direction, and mentorship in tech development, support, and...
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Service Delivery Manager
3 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout the Role:As a Service Delivery Manager at Parvana, you will be responsible for ensuring the security, availability, and performance of our SaaS hosting environment. This involves proactive management, leading a responsive support desk, and handling escalations effectively. You will also be responsible for establishing monitoring systems, optimising...
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Service Delivery Manager
3 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Parvana:Parvana is a global company with a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing. We prioritize integrity and have a commitment to unity.Job Role:The Service Delivery Manager will act as the main client contact for escalations, updates, and hosting inquiries. This role oversees...
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Service Desk Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we're seeking a highly skilled Service Desk Operations Specialist to join our team. As a key member of our service desk team, you will play a pivotal role in ensuring the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction.Key...
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Customer Service Specialist
5 days ago
Cape Town, Western Cape, South Africa EXL Service Full timeAbout EXL ServiceEXL Service is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking an experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing top-notch support to our clients and...
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Service Delivery Manager
4 days ago
Cape Town, Western Cape, South Africa Ares Holdings Full timeJob SummaryAres Holdings is seeking a seasoned Service Delivery Manager to spearhead the customer experience and drive operational excellence in their rapidly expanding distributor team.About the RoleAs a key member of the leadership team, you will be responsible for managing the day-to-day activities of the customer service team, ensuring seamless delivery...
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Infrastructure Delivery Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Optimal Growth Technologies Full timeJob Title: Infrastructure Delivery SpecialistOptimal Growth Technologies seeks an experienced Infrastructure Delivery Specialist to oversee and manage large-scale infrastructure projects. The ideal candidate will have a strong background in project management methodologies and technical infrastructure knowledge to ensure successful project delivery within...
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Senior IT Service Delivery Manager
2 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title:Senior Service Level ManagerJob Description:We are seeking an experienced IT Service Management Specialist to oversee the implementation and operations of ITSM processes within our organization. The ideal candidate will possess a relevant Bachelor's degree and an ITIL certification, along with at least five years of experience in IT Service...
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Service Delivery Manager
2 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeWe are seeking an experienced IT Service Management Specialist to lead the implementation and operations of ITSM processes within the DLK Group (PTY) Ltd organization. The ideal candidate will possess a relevant Bachelor's degree and an ITIL certification, along with at least five years of experience in IT Service Management within a large-scale environment....
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Service Delivery Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionThe Service Delivery Field Support Engineer (L2) is a critical role that provides technical support and field engineering services to clients. This position is responsible for identifying and resolving technical incidents and problems, ensuring that all requests and incidents are resolved in a timely manner.The ideal candidate will have...
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Accounting Specialist
13 hours ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is seeking a highly motivated Accounting Specialist to join our team in Blackheath / Kuils River.We offer a competitive market related salary of R250,000 per annum.About the RoleThis is an exciting opportunity for an experienced Bookkeeper to take on new challenges and responsibilities within our organization.The successful candidate will...
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Head of Service Delivery Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our ClientOur client is a global company with a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing. They prioritize integrity and have a commitment to unity.Key ResponsibilitiesManage the SaaS platform's hosting environment, ensuring high availability, performance, and security while...
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Agile Delivery Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Datonomy Solutions Full timeWe are seeking a highly skilled Agile Delivery Specialist to champion our team's enablement in Cape Town. The ideal candidate will possess excellent communication skills and high organizational and ownership capacity. As a servant leader, they will drive delivery through the facilitation of the team's enablement, championing agile principles, values, and...