IT Service Delivery Specialist
5 days ago
We are seeking an IT Service Delivery Specialist to join our team at Isilumko Staffing. The ideal candidate will have 8-12 years of experience in managing IT service delivery for large client relationships (800+Seats). Key responsibilities will include client portfolio management, IT service management and delivery, and business value creation. The successful candidate will be responsible for identifying, implementing, and reviewing service improvement initiatives, driving productivity improvements, and controlling costs. Additionally, they will be responsible for ensuring the effectiveness of compliance and information security as part of service delivery. The IT Service Delivery Specialist will also be responsible for capturing major incidents and downtimes for future reference.
Requirements include a graduate degree and preference for a B.E./B.Tech with industry-recognized certifications like ITIL/ITSM, PMP. The candidate should be willing to work in a 24x7 environment. If you have the necessary skills and experience, please apply for this exciting opportunity.
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IT Service Delivery Specialist
1 week ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeOur BPO client is seeking an experienced IT Service Delivery specialist to lead their service management:Key Responsibilities:Client Portfolio Management – End-to-end owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal...
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Service Desk Operations Specialist
1 week ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we are seeking a skilled Service Desk Operations Specialist to join our team. As a key member of our service delivery team, you will play a pivotal role in ensuring timely and efficient resolution of customer issues.Key Responsibilities:Provide exceptional customer service and support through effective...
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Service Delivery Specialist
1 week ago
Cape Town, Western Cape, South Africa Planet10 Full timeJob Description:We are seeking a highly skilled Service Delivery Specialist to join our team at Planet10. As a key member of our support operations team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Perform system health checks to ensure optimal performance.Triage and escalate end-user support requests...
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IT Service Delivery Lead
5 days ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob DescriptionThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and...
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Service Delivery Specialist
1 week ago
Cape Town, Western Cape, South Africa Sagen Advisory Full timeJob SummaryWe are seeking a highly skilled Service Delivery Specialist to join our team at Sagen Advisory. The successful candidate will be responsible for maintaining excellent customer relationships through effective service delivery, assisting Account Managers with daily tasks, and actively resolving client queries.Key ResponsibilitiesEnsure that the...
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IT Service Delivery Manager
3 weeks ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob SummaryThis role is responsible for managing projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team. The IT Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs.Key ResponsibilitiesLead a team...
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IT Service Delivery Manager
2 months ago
Cape Town, Western Cape, South Africa Old Mutual Full timeAbout the RoleThis is a key leadership position within our IT organization, responsible for managing projects to deliver specific products or transformations via a multi-disciplinary, highly skilled IT team.The IT Service Delivery Manager will oversee a team of technical specialists that enable the delivery of high-quality technology solutions to end users...
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IT Service Delivery Head
1 week ago
Cape Town, Western Cape, South Africa Old Mutual Full timeJob Title: IT Service Delivery ManagerThis role is responsible for managing the delivery of IT services to end-users, ensuring high-quality solutions that meet business needs.Key Responsibilities:Lead a team of technical specialists to deliver complex projects.Provide support, supervision, training, direction, and mentorship in tech development, support, and...
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Service Delivery Manager
2 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout the Role:As a Service Delivery Manager at Parvana, you will be responsible for ensuring the security, availability, and performance of our SaaS hosting environment. This involves proactive management, leading a responsive support desk, and handling escalations effectively. You will also be responsible for establishing monitoring systems, optimising...
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Service Delivery Manager
2 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Parvana:Parvana is a global company with a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing. We prioritize integrity and have a commitment to unity.Job Role:The Service Delivery Manager will act as the main client contact for escalations, updates, and hosting inquiries. This role oversees...
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Senior IT Service Delivery Manager
4 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior Service Level Management SpecialistWe are seeking a highly experienced Senior Service Level Management Specialist to lead our IT service delivery team. This pivotal role will focus on designing, configuring, and implementing Service Level Management processes that ensure our IT services meet the highest standards of quality and...
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Service Desk Operations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Recru-it Full timeService Desk Operations SpecialistAt Recru-it, we're seeking a highly skilled Service Desk Operations Specialist to join our team. As a key member of our service desk team, you will play a pivotal role in ensuring the efficient handling of first responses, assignment of tickets, and maintaining a high level of customer satisfaction.Key...
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Service Delivery Expert
1 month ago
Cape Town, Western Cape, South Africa Swift Human Resources Full timeJoin Swift Human Resources as a Hygiene Operations SpecialistWe are seeking a highly skilled and experienced Hygiene Operations Specialist to join our team at Swift Human Resources. As a key member of our operations team, you will be responsible for ensuring the highest standards of hygiene and cleanliness in our facilities.Key Responsibilities:Develop and...
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Senior IT Service Delivery Manager
3 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior Service Level Management SpecialistWe are seeking a highly experienced Senior Service Level Management Specialist to join our team at DLK Group (PTY) Ltd. This pivotal role will focus on designing, configuring, and implementing Service Level Management processes that ensure our IT services meet the highest standards of quality and...
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Service Delivery Specialist
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryWe are seeking a highly skilled Service Delivery Engineer to join our team at Dimension Data. As a Service Delivery Engineer, you will be responsible for providing technical support and field engineering services to our clients.Key ResponsibilitiesProvide first-line remote and onsite technical support to clientsIdentify and resolve technical...
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Infrastructure Delivery Specialist
1 week ago
Cape Town, Western Cape, South Africa Optimal Growth Technologies Full timeJob Title: Infrastructure Delivery SpecialistOptimal Growth Technologies seeks an experienced Infrastructure Delivery Specialist to oversee and manage large-scale infrastructure projects. The ideal candidate will have a strong background in project management methodologies and technical infrastructure knowledge to ensure successful project delivery within...
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Senior IT Service Delivery Manager
1 week ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title:Senior Service Level ManagerJob Description:We are seeking an experienced IT Service Management Specialist to oversee the implementation and operations of ITSM processes within our organization. The ideal candidate will possess a relevant Bachelor's degree and an ITIL certification, along with at least five years of experience in IT Service...
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Service Delivery Manager
5 days ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeWe are seeking an experienced IT Service Management Specialist to lead the implementation and operations of ITSM processes within the DLK Group (PTY) Ltd organization. The ideal candidate will possess a relevant Bachelor's degree and an ITIL certification, along with at least five years of experience in IT Service Management within a large-scale environment....
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Service Delivery Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionThe Service Delivery Field Support Engineer (L2) is a critical role that provides technical support and field engineering services to clients. This position is responsible for identifying and resolving technical incidents and problems, ensuring that all requests and incidents are resolved in a timely manner.The ideal candidate will have...
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Head of Service Delivery Specialist
4 days ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our ClientOur client is a global company with a diverse team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing. They prioritize integrity and have a commitment to unity.Key ResponsibilitiesManage the SaaS platform's hosting environment, ensuring high availability, performance, and security while...