IT Support Specialist: Expertise in On-Site Technical Services
4 weeks ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at Recru-it. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.
About the Role:
- Provide on-site technical support to clients, resolving issues promptly and professionally.
- Assist with installations, configurations, and maintenance of IT infrastructure, including VOIP, MS365, and other systems.
- Run reports, complete daily tasks, and document solutions and errors.
- Collaborate with field engineers, technicians, and product support personnel to diagnose, troubleshoot, repair, and debug systems.
- Manage Windows systems, software, and hardware, identifying and resolving issues as needed.
- Configure and maintain network systems, firewalls, and desktop environments.
- Manage and maintain on-site and cloud backup infrastructure.
Requirements:
- Minimum 3-5 years of experience in on-site technical support.
- Educational background with A+ N+ Security+ certifications.
- Strong knowledge of digital technologies, including Wireless, LAN, and Firewall technologies.
- Advanced knowledge of laptop and desktop hardware, with ability to assemble and build computers.
- Familiarity with MS365 Products, N-Central, SentinelOne, and Autotask.
- Ability to thrive in a constantly changing environment, remaining positive and proactive.
What We Offer:
- An estimated salary of $60,000 - $80,000 per year, depending on experience.
- A dynamic and supportive work environment at Recru-it.
- Ongoing training and development opportunities to enhance your skills and expertise.
- The chance to work with a talented team of professionals, making a real difference in the lives of our clients.
How to Apply:
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