IT Support Specialist: Expertise in On-Site Technical Services

4 weeks ago


Johannesburg, Gauteng, South Africa Recru-it Full time
Job Description

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Recru-it. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.

About the Role:

  • Provide on-site technical support to clients, resolving issues promptly and professionally.
  • Assist with installations, configurations, and maintenance of IT infrastructure, including VOIP, MS365, and other systems.
  • Run reports, complete daily tasks, and document solutions and errors.
  • Collaborate with field engineers, technicians, and product support personnel to diagnose, troubleshoot, repair, and debug systems.
  • Manage Windows systems, software, and hardware, identifying and resolving issues as needed.
  • Configure and maintain network systems, firewalls, and desktop environments.
  • Manage and maintain on-site and cloud backup infrastructure.

Requirements:

  • Minimum 3-5 years of experience in on-site technical support.
  • Educational background with A+ N+ Security+ certifications.
  • Strong knowledge of digital technologies, including Wireless, LAN, and Firewall technologies.
  • Advanced knowledge of laptop and desktop hardware, with ability to assemble and build computers.
  • Familiarity with MS365 Products, N-Central, SentinelOne, and Autotask.
  • Ability to thrive in a constantly changing environment, remaining positive and proactive.

What We Offer:

  • An estimated salary of $60,000 - $80,000 per year, depending on experience.
  • A dynamic and supportive work environment at Recru-it.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • The chance to work with a talented team of professionals, making a real difference in the lives of our clients.

How to Apply:



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