Technical Service Specialist
6 days ago
We are seeking a highly skilled Technical Service Specialist to join our team in the KZN region. As a Technical Service Specialist, you will be responsible for providing best-in-class customer service and support to our clients.
About the RoleThis is an excellent opportunity to work with a leading global healthcare company like Abbott. You will have the chance to develop your skills and expertise in technical service, customer support, and relationship building.
Responsibilities- Installation and implementation of new systems at client sites
- Performing preventative maintenance interventions on molecular instrumentation
- Troubleshooting application and instrumentation issues via phone and on-site
- Providing on-site customer support for software and hardware upgrades
- Collaborating with the Commercial team to enhance customer service and support business growth
- Participating in Abbott Molecular conference calls, service summits, and workshops
- A tertiary qualification in Electrical Engineering, Biomedical Engineering, or related field
- A minimum of 3 years' experience in a similar role
- Profound knowledge of managing budgets and service relevant processes
- Excellent communication and problem-solving skills
- Fluency in English language and ability to write reports and technical documents
As a Technical Service Specialist with Abbott, you can expect:
- A competitive estimated salary range of R550,000 - R700,000 per annum
- Ongoing training and development opportunities
- The chance to work with a global leader in the healthcare industry
- A dynamic and supportive work environment
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