IT Support Specialist with Network and Security Expertise
1 month ago
Browns The Diamond Store is seeking a highly skilled IT Support Specialist to join our team in Johannesburg. This role involves providing first-line technical support to customers via various channels, including phone, email, and on-site visits.
As an IT Support Specialist, you will be responsible for resolving technical issues related to computer hardware, software, and network security. You will also be required to troubleshoot problems, install and configure new systems, and provide training to users on how to use technology effectively.
The ideal candidate will have at least 3 years of experience in providing technical support and hold an A+ qualification. Knowledge of Windows Enterprise Environment and the ability to install and configure Windows 8 and 10 are essential requirements for this role.
In addition to your technical skills, you will need to possess excellent communication and problem-solving skills to interact effectively with customers and resolve complex technical issues.
This is a fantastic opportunity for a motivated and experienced IT professional to join a dynamic team and contribute to the success of Browns The Diamond Store. With a competitive salary of approximately R250,000 per annum, this role offers a great chance to advance your career in a challenging and rewarding environment.
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