Technical Support Specialist
1 month ago
Network Recruitment is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing exceptional support to our clients.
Job OverviewWe offer a competitive salary of R250,000 per annum, commensurate with experience and qualifications.
About the RoleThe Technical Support Specialist will be responsible for troubleshooting and resolving technical issues related to our systems and applications. This includes analyzing problems, identifying root causes, and implementing solutions to prevent future occurrences.
- Key Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Analyze problems and identify root causes
- Implement solutions to prevent future occurrences
- Maintain accurate records of technical issues and resolutions
To be successful in this role, you will need to possess strong technical skills and experience in:
- SQL expertise, including query writing and database management
- Linux-based systems administration
- Oracle APEX development and implementation
- Bash scripting and automation
- Software development life cycle methodologies
- System monitoring and alarm processes
- Problem-solving and analytical skills
As a Technical Support Specialist at Network Recruitment, you can expect a comprehensive benefits package, including:
- A competitive salary of R250,000 per annum
- Ongoing training and professional development opportunities
- Opportunities for career advancement and growth within the company
- A dynamic and supportive work environment
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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