Customer Relationship Manager

1 month ago


Durban, KwaZulu-Natal, South Africa WNS Global Services Full time
Job Overview

We are seeking a skilled and motivated Customer Relationship Manager to join our team at WNS Global Services.

About the Role

This is a fantastic opportunity for an experienced sales professional to leverage their skills in customer service, relationship building, and communication to drive revenue growth and improve customer satisfaction.

Main Responsibilities
  • To provide exceptional customer service by promoting and matching products & services to customer needs.
  • To actively grow client markets, thereby generating revenue and improving customer satisfaction.
Key Requirements

To be successful in this role, you will need:

Essential Skills and Qualifications
  • 6 months sales experience as a call center agent.
  • The following competencies and skills: Customer Care, Numeracy, Products, Telephone Etiquette, Stress Tolerance, Multi-tasking, Processing Speed, Comprehension, Selling Techniques, Interpersonal, Communicating, Listening Skills, Computer Applications, Problem Solving, Time Management, Reading & Writing, Information Locating.
Education and Certifications
  • MATRIC or equivalent.
Compensation Package

We offer a competitive salary of R 25000 - R 40000 per month, depending on your level of experience and qualifications.

Why Join Us?

At WNS Global Services, we are committed to providing our employees with a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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