Customer Engagement Manager

1 day ago


Durban, KwaZulu-Natal, South Africa West Coast Personnel Full time

We are looking for a highly motivated Customer Engagement Manager to join our team at West Coast Personnel. As a Customer Engagement Manager, you will be responsible for managing sales within a defined territory and delivering exceptional service to customers in KwaZulu-Natal, Eastern Cape, and Gauteng.

Job Description:

As a Customer Engagement Manager, you will be the primary point of contact for our customers in your designated territory. You will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering exceptional service to ensure customer satisfaction.

Responsibilities:

  • Manage and develop sales territory to achieve sales targets and ensure timely service.
  • Network and make cold calls to expand the customer base.
  • Update customer information and handle sales reports to optimize sales performance.

Requirements:

  • Minimum 2 years of sales experience, preferably in the auto industry.
  • Strong key account management skills with excellent communication and negotiation abilities.
  • Matric or equivalent qualification.
  • Valid driver's license and clean driving record.
  • Fluent in English and Afrikaans.
  • No criminal record or disciplinary issues.

The estimated annual salary for this position is R350,000 - R500,000, depending on experience and qualifications. We offer a competitive benefits package and opportunities for professional growth and development.



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