Relationships and Engagement Platform Administrator

2 days ago


Durban, KwaZulu-Natal, South Africa Career-seekers Recruitment Solutions Full time

Job Title: Relationships and Engagement Platform Administrator

Career-seekers Recruitment Solutions is seeking an experienced Relationships and Engagement Platform Administrator to join our team in Cape Town, South Africa.

About the Role

This is an exciting opportunity to join a renowned International Financial Services Group specializing in financial solutions and advisory services to businesses and high net worth individuals. The successful candidate will be responsible for managing and administering the customer relationship management (CRM) system to ensure smooth operation and user satisfaction.

Key Responsibilities
  1. Manage and administer the CRM system to ensure smooth operation and user satisfaction
  2. Create and maintain user accounts, permissions, and configurations within the CRM system
  3. Provide training and support to users on how to effectively use the CRM system
  4. Develop and implement CRM system enhancements and customizations based on user feedback and business requirements
  5. Monitor system performance and troubleshoot any issues or errors that arise

Requirements and Qualifications
  • At minimum a bachelor's degree
  • At least 2+ years of experience working with CRM systems, preferably Salesforce or Microsoft Dynamics
  • Salesforce or Microsoft Dynamics certification advantageous
  • Microsoft Excel Intermediate/Advanced Skills

What We Offer

We offer a competitive salary of R240,000 per annum, which is approximately R20,000 per month.



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