Automotive Experience Leader

3 weeks ago


Johannesburg, Gauteng, South Africa Gap Consulting Full time
Role Overview

The ideal candidate will be an Automotive Customer Experience specialist with a proven track record of delivering exceptional results in the automotive OEM industry. This is a challenging role that requires strong leadership skills, excellent communication abilities and the ability to work in a fast-paced environment.

Key Responsibilities
  • Develop and implement customer experience strategies that drive business growth and customer loyalty.
  • Collaborate with cross-functional teams to ensure seamless execution of customer experience initiatives.
  • Analyze data to identify trends and areas for improvement, and develop insights to inform business decisions.

Requirements
  • Minimum of 5-10 years' experience in a customer experience capacity at Automotive OEM level.
  • Tertiary qualification in marketing or branding.
  • Strong working knowledge of automotive OEM customer experience, loyalty programme and event disciplines.
  • Proven track record of delivering results in a high-pressure, competitive environment.

What We Offer
  • Negotiable basic salary based on experience.
  • Comprehensive company benefits package.


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