Food Franchise Store Manager

2 months ago


Johannesburg, Gauteng, South Africa Oriental Unicorn Full time
Store Manager - Food Franchise

We are seeking a highly motivated and experienced Store Manager to join our successful food franchise team at Oriental Unicorn. As a Store Manager, you will play a critical role in overseeing daily operations, driving sales, and ensuring a positive customer experience.

Key Responsibilities:
  • Oversee daily store operations to ensure smooth functioning and high-quality customer service.
  • Lead and manage a team of staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Monitor inventory levels and implement efficient stock management practices.
  • Achieve sales targets and financial performance goals, maintaining the highest standards of food quality, safety, and cleanliness.
  • Handle customer inquiries and resolve any issues professionally, ensuring a positive customer experience.
  • Implement company policies and procedures effectively, maintaining a positive and inclusive work environment.
Requirements:
  • Proven experience as a store manager or in a similar leadership role, preferably in the food or retail industry.
  • Strong leadership and communication skills, with the ability to manage a fast-paced, high-pressure environment.
  • Excellent organizational and multitasking skills, with proficiency in basic financial management and reporting.
  • Strong customer service focus, with a commitment to providing an exceptional guest experience.
  • Ability to train, motivate, and manage a diverse team, with a flexible schedule and willingness to work weekends and holidays as needed.
What We Offer:
  • A competitive salary package and opportunities for career growth and advancement within the franchise.
  • Comprehensive training and support, with a positive and inclusive work environment.
  • A chance to work with a dynamic and results-driven team, with a passion for customer service and team management.


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