Front Desk Administrator

4 weeks ago


Johannesburg, Gauteng, South Africa WAXIT Franchise Holdings PTY LTD Full time

We are seeking a highly skilled and professional Front Desk Administrator to join our team at WAXIT Franchise Holdings PTY LTD. As a key member of our front-line staff, you will be the first point of contact for our guests, providing a warm and welcoming experience.

Estimated Salary: AU$45,000 - AU$55,000 per annum based on industry standards and location.

About Us

WAXIT Franchise Holdings PTY LTD is a reputable company in the industry, known for its commitment to excellence and customer satisfaction. Our team is dedicated to providing top-notch services, and we are looking for like-minded individuals to join us.

Job Description
  • Welcome Guests: You will be responsible for greeting all guests with a friendly and professional attitude, setting the tone for their visit.
  • Treatment Advice: You will need to understand and be able to advise guests on all treatments available, ensuring they make informed decisions about their needs.
  • Sales and Promotions: You will play a crucial role in promoting and up-selling treatments, as well as advising clients on retail products when therapists are unavailable.
  • Appointment Management: Accurately booking appointments and handling changes made to appointments will be an essential part of your role.
  • Customer Service: You will handle guest questions and concerns in a professional and accurate manner, providing solutions to any issues that may arise.
  • Administrative Tasks: You will assist with administrative tasks, including filing invoices and maintaining accurate records.

As a successful candidate, you will possess excellent communication skills, be detail-oriented, and have a strong ability to work under pressure. If you are passionate about delivering exceptional customer service and have a flair for sales, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications: We are looking for candidates with:

  • Excellent communication and interpersonal skills
  • Able to work under pressure and maintain a calm demeanor
  • Strong organizational and time management skills
  • Proficient in basic administrative tasks
  • Friendly and approachable personality

Benefits: As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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