Front Desk Administrator
4 weeks ago
We are seeking a highly skilled and professional Front Desk Administrator to join our team at WAXIT Franchise Holdings PTY LTD. As a key member of our front-line staff, you will be the first point of contact for our guests, providing a warm and welcoming experience.
Estimated Salary: AU$45,000 - AU$55,000 per annum based on industry standards and location.
About UsWAXIT Franchise Holdings PTY LTD is a reputable company in the industry, known for its commitment to excellence and customer satisfaction. Our team is dedicated to providing top-notch services, and we are looking for like-minded individuals to join us.
Job Description- Welcome Guests: You will be responsible for greeting all guests with a friendly and professional attitude, setting the tone for their visit.
- Treatment Advice: You will need to understand and be able to advise guests on all treatments available, ensuring they make informed decisions about their needs.
- Sales and Promotions: You will play a crucial role in promoting and up-selling treatments, as well as advising clients on retail products when therapists are unavailable.
- Appointment Management: Accurately booking appointments and handling changes made to appointments will be an essential part of your role.
- Customer Service: You will handle guest questions and concerns in a professional and accurate manner, providing solutions to any issues that may arise.
- Administrative Tasks: You will assist with administrative tasks, including filing invoices and maintaining accurate records.
As a successful candidate, you will possess excellent communication skills, be detail-oriented, and have a strong ability to work under pressure. If you are passionate about delivering exceptional customer service and have a flair for sales, we encourage you to apply for this exciting opportunity.
Required Skills and Qualifications: We are looking for candidates with:
- Excellent communication and interpersonal skills
- Able to work under pressure and maintain a calm demeanor
- Strong organizational and time management skills
- Proficient in basic administrative tasks
- Friendly and approachable personality
Benefits: As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive salary
- Ongoing training and development opportunities
- A supportive and dynamic work environment
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