Service Manager

2 months ago


East Rand, South Africa ATripleA Recruitment and Temps Full time

Job Title: Service Manager

Job Summary:

We are seeking a highly skilled Service Manager to join our team at ATripleA Recruitment and Temps. The successful candidate will be responsible for managing our technical department, overseeing technical staff and operations on a national level, and interacting with various stakeholders.

Key Responsibilities:

  • Manage technical staff and operations on a national level, including teams in Pretoria, Durban, and Cape Town.
  • Oversee client relations and technical staff, including those based in neighbouring African countries.
  • Interact with a range of stakeholders, from tradesmen to senior management, ensuring effective communication and issue resolution.
  • Be prepared to work after hours and on weekends as needed, overseeing and troubleshooting issues on-site.
  • Responsible for obtaining stock and equipment after hours from stores as/when required.

Requirements:

  • Bachelor's degree in Mechanical Engineering or a related field, or currently pursuing a degree or diploma in a similar discipline.
  • Minimum of 10 - 15 years of practical experience in the HVAC sector.
  • 2 – 5 years' experience in managing technical staff.
  • Fully PC Literate.
  • Proficiency in Microsoft Windows, Word, Excel, and Outlook.
  • Afrikaans Speaker.

Benefits:

  • Specific training relating to company specific requirements - will be on job training as well as international training in the UK, for the individual to receive specific accreditation in the related field.
  • Medical Aid, Provident Fund and Birthday Bonus
  • Cell phone allowance.
  • Vehicle/travel allowance and petrol card.

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