Customer Service Agent
5 months ago
Customer Service Representative - East Rand
Our client In the Automotive industry is looking for a **Customer Service Representative **in the **East Rand** Area.
**Minimum Requirements**:
- Matric or higher tertiary qualification
- Code 8 license
- Minimum 2 years in similar role
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skill and active listening
- Familiarity with CRM systems and practices
**Duties**:
- Manage large amount of incoming/ outgoing calls
- Generate red alerts and escalation to higher management within reasonable time frame
- Building sustainable relationship and trust with customer through interactive communication
- Obtain accurate valid and complete information by using the correct tools supplied
- Meet customer team targets
- Keep records of customer interactions and process customer complaints and file documents
- Follow communication procedure, guidelines and policies set by the Company
- Handle customer complaints and provide appropriate solution and alternatives within the time
- limits
- Follow up and ensure case is resolved within the time frame
- Go the extra mile to engage with the customer to resolve his complaint
**SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)**
- For more information please contact:
**Reabetsoe Aphane
-
Customer Service Agent
4 months ago
East Rand, South Africa SoluGrowth (Pty) Ltd. Full timeSolugrowth is looking for a Customer Service Agent for a client based in Boksburg within the Logistics environment to ensure that all customer queries are dealt with in an efficient manner and provides a a high level of service to promote the organisations products and services. Must have basic product knowledge and may be responsible for marketing the...
-
Customer Service Agent
4 months ago
East Rand, South Africa SoluGrowth (Pty) Ltd. Full timeSolugrowth is looking for a Customer Service Agent for a client withing the Freight/Courier industry based in Boksburg - Gauteng. To be the primary point of contact for any customer who has a question or issue with a product or service, act as a liaison, provide accurate product/service information. RESPONSIBILITIES: - Managing incoming calls & customer...
-
Customer Service Agent
1 month ago
East Rand, South Africa Helderberg Personnel cc Full timeRequirements Senior certificate (NQF 4) South African citizen Code B driver's license and own transport 2 - 3 years experience in a similar role Experience in the Logistics industry will be an advantage Familiar with Parcel Perfect system Willing to work overtime - be available after business hours and during weekends when required Capabilities &...
-
Customer Service Agent
3 weeks ago
East London, South Africa Bargainsonline Full timeEast London, South Africa | Posted on 06/19/2024 We are looking for a skilled and passionate Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients through various channels, including in-store, online, and social media. You will assist with laybye/deposit...
-
Customer Service Representative
1 month ago
East Rand, South Africa Helderberg Personnel cc Full timeJob Title: Customer Service AgentWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Helderberg Personnel cc.Key Responsibilities:Manage discrepancy reports and advise clients of damaged cargoFollow up on third-party deliveries, collection from local regional offices, and problem deliveriesMonitor and update customers...
-
Customer Service Representative
4 weeks ago
East Rand, South Africa Helderberg Personnel cc Full timeJob Title: Customer Service AgentWe are seeking a highly skilled and experienced Customer Service Agent to join our team at Helderberg Personnel cc.Key Responsibilities:Manage discrepancy reports and advise clients of damaged cargoFollow up on third-party deliveries, collection from local regional offices, and problem deliveriesMonitor and update customers...
-
Customer Service Consultant
4 months ago
East Rand, South Africa Smollan Full timeWe'reon the lookout for a **Call Center Agent** in **JHB East Rand** **As a Customer Service Consultant, you willbe responsible for**: - Customer Handling - Administration - Client Service - 1-2 years call centre experience preferable/ Customer service experience/Administrative experience - Grade 12 - Customer service skills - Conflict resolution skills -...
-
Customer Service Agent
4 months ago
East London, South Africa FlySafair Full timeEastern Cape, East London - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our base RESPONSIBILITIES: - Assist passengers with ticket sales, bookings and flight changes including explaining rules terms and conditions, regulations and procedures as required; - Manage flight delays and or...
-
Technical Service Agent
5 months ago
East Rand, South Africa Ecowize Full timeEcowize is looking for a Technical Service Agent to ensure that satellites are fully operational through performing preventative maintenance as per service schedule. Continuously identify opportunities for improvement to optimize resources (manpower, energy and water), that includes utilization of industrial washing systems and time-study...
-
Customer Orders Administrator
5 months ago
East Rand, South Africa Nuwkem Service Providers Full timeWe are seeking a dedicated and detail-oriented individual to fill the role of Customer Orders Administrator at our company based in **Germiston**. As a crucial member of our team, you will play a pivotal role in managing customer purchase orders and ensuring a seamless delivery and collection process. **Key Responsibilities**: - Efficiently receive and...
-
Customer Service Agent
4 months ago
East Rand, South Africa Astor Automotive Staff Full time**THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE** We are looking for an enthusiastic and responsible person for a large, well established Car Rental Company. You will be responsible for bookings, upselling, extensive client liaison, administration, and reporting. You will be dealing with corporate clients and bulk bookings, so attention to detail...
-
Clearing Agent
4 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 72631 **Job Type** - Permanent **Job Title** - Clearing Agent **Computer Skills** - MS Office,ASYCUDA **Industry** - Transportation **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Carrying out customs clearing procedures for exports or imports; - Ensuring that insurance is in order; - Ensuring that export/ import licenses...
-
Agent: Customer Service Europcar East London Airport
4 months ago
East London, South Africa Motus Corporation Full timeThe East London Airport of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...
-
Outbound Call Centre Agent
5 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70148 **Job Type** - FT Contract **Job Title** - Outbound Call Centre Agent **Computer Skills** - MS Office **Industry** - Advertising Services **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Purpose** - Handles all inbound leads through a leads system and asks qualifying questions to determine quality of lead. - Then...
-
Promotions Agent
4 months ago
East Rand, South Africa Astor Automotive Staff Full timeAre you a charismatic and outgoing individual who loves interacting with people? Do you have a magnetic personality that draws others in? If so, we have an exciting opportunity for you! Our client a fast paced, and internationally recognized Car Rental company is in need of a Promotions Agent at their Airport Branch. We're on the lookout for a well-groomed,...
-
Customer Service Supervisor
5 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70972 **Job Type** - Permanent **Job Title** - Customer Service Supervisor **Computer Skills** - JD Edwards,MS Excel,SAP,MS Office **Industry** - Manufacturing **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Job Purpose: The primary purpose of the Customer Service Supervisor role is to create the highest level of customer...
-
Customer Service Representative
5 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 70183 **Job Type** - Permanent **Job Title** - Customer Service Representative **Computer Skills** - MS Excel **Industry** - Water treatment **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Customer Service Representative- Responsibilities: - Processing quotes and pro formas/invoices- Assist walk-in customers- - Answering the...
-
Dealer - Agent for Kitchen Cupboard Solutions
4 months ago
East Rand, South Africa Home Concept Furniture Manufacturers Full timeAre you a kitchen or interior designer? Home Concept is a successful, well-established Kitchen company, with various service points throughout South Africa. An exciting opportunity exists within our company, to become an Agent in multiple regions. We looking for kitchen design, sales and customer service consultant in **East Rand, Gauteng,** we need someone...
-
Customer Service Administrator
5 months ago
East Rand, South Africa Unique Personnel Full time**Job Number** - 73068 **Job Type** - Permanent **Job Title** - Customer Service Administrator **Computer Skills** - Ms Office **Industry** - Pharmaceutical - Healthcare **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Purpose Of The Role**: - To provide internal administrative support, resolve customer queries timeously and render...
-
Car Rental Agent
1 month ago
East Rand, South Africa Astor Automotive Staff Full time**PREVIOUS OR CURRENT EXPERIENCE IN CAR RENTAL IS PREFERRED** We're looking for a Car Rental Agent to join a dynamic and growing team! If you're outgoing, have a knack for upselling, and enjoy a fast-paced environment, this is the perfect opportunity for you. You will be responsible for engaging with customers, ensuring they have a seamless rental...