Customer Service Coordinator
3 days ago
We are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Unique Personnel Ltd.
Job SummaryThis role is responsible for providing exceptional customer service, managing front office operations, and ensuring the smooth day-to-day running of our office.
Salary: R120,000 - R150,000 per annum, depending on experience. We offer a competitive benefits package and opportunities for growth and development.
Key Responsibilities- Manage incoming calls, emails, and visitors, providing accurate and timely responses
- Ensure the reception area is tidy, organized, and welcoming to clients and colleagues
- Maintain inventory levels of office supplies, order as needed, and manage stock effectively
- Update calendars, schedule meetings, and ensure seamless communication with colleagues and stakeholders
- Perform administrative tasks, including filing, photocopying, transcribing, faxing, printing, and distributing reports
- Matric qualification or equivalent
- At least 1 year of work experience in a similar role, preferably in an office setting
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Ability to multitask, prioritize tasks, and manage time effectively
- Customer service attitude and a professional demeanor
A dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
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