Customer Service Administrator

7 months ago


East Rand, South Africa Unique Personnel Full time

**Job Number**
- 73068

**Job Type**
- Permanent

**Job Title**
- Customer Service Administrator

**Computer Skills**
- Ms Office

**Industry**
- Pharmaceutical - Healthcare

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng

**Purpose Of The Role**:

- To provide internal administrative support, resolve customer queries timeously and render efficient after sales service

**Key Tasks**:

- Query resolution
- Customer support
- Customer PODs
- Render after-sales service
- Provide administrative support in terms of:

- GRVs
- Variance in pricing
- Inter-branch transfers
- Manage and administrate product returns
- Stock control**Inherent Requirements**

**Minimum Requirements**:

- Grade 12 as a minimum requirement
- At least 2 years’ experience in a similar position
- Must be energetic with an outgoing personality and a customer-centric focus
- Must be able to multi-task, prioritise, work under pressure and meet deadlines
- Good verbal and written communication
- and computer skills (Microsoft Office)
- Must be fully bilingual (English with a good command of Afrikaans)
- Must be assertive
- Pastel experience will be advantageous
- The ability to work well as part of a team (sales, operations/warehouse)

**What Qualification**

**Minimum Qualification**
- Certificate

**Status**
- Available



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