Operations Support Specialist

2 days ago

East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time
Job Summary

We are seeking an experienced Operations Support Specialist to join our team at Abantu Staffing Solutions. As an integral part of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our logistics activities.

Key Responsibilities
  • Monitor and maintain company systems to ensure adherence to standard operating procedures.
  • Collect, capture, and distribute information on company systems daily.
  • Generate system reports for yard managers as needed.
  • Check all vehicle movements and focus on aging stock daily.
  • Communicate any anomalies and aging priority unit movements to supervisors and coordinators.
  • Effective communication with internal and external customers.
  • Monitor unit movements by pulling hour-by-hour reports daily.
  • Assist with updating operations hour-by-hour tracking board.
  • Attend weekend planning meetings with managers and prepare weekend operations plans.
  • Monitoring, submission, and tracking of insurance claims and damages.
  • Monitoring and coordination of fleet units (repairs, maintenance, service intervals, and licensing).
  • Ordering and issuing stationery and site consumables.
Administrative Reporting and Coordination
  • Daily compilation, checking, and adjustment of billing files.
  • Capture overtime schedules for billing purposes (including re-allocations at times).
  • Capturing weekly and monthly KPIs for management.
  • General administration, filing, and data capturing for site management.
  • Responsible for collecting information and compiling monthly and quarterly KPI reports for customer and internal use.
  • Distribute these reports as required to relevant stakeholders.
  • Compile and send yard capacity reports to the company and client management every morning.
  • Attend to all client queries and escalate to respective supervisors or resolve queries or investigate as needed.
  • Collect, check, and confirm outsource sign-on sheets.
  • Capture and process outsourced hours on Company systems and compare hours on billing invoices weekly.
  • Capture all operations weekly overtime and get the client to authorize overtime before sending it to finance for payment.
  • Gather quotes for procurement items for managers.
  • Order and control stationery and refreshments for the site and process orders for payment.
  • Update KPIs efficiency, outsource, productivity, and review KPIs for management.
  • Compile rework data monthly and send it to head office.
  • Send month-end outsource accruals through to finance.
  • Manage and control petty cash.
  • Compile daily end-of-shift data for manager's handover.
  • Assist managers and supervisors with any operations and administrative requests.
  • All relevant and issued PPE is always worn.
  • Perform other duties that may be required from time to time.
Salary and Benefits

We offer a competitive salary of R250,000 - R300,000 per annum, depending on experience, plus benefits.

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